opinion

Boutique Brands Receive Boost During Pandemic

Boutique Brands Receive Boost During Pandemic

After a year of adjusting to life in a pandemic, I’ve been reflecting on how far we’ve come. Prior to the pandemic, it was business as usual with companies sticking to their usual routines, and retailers buying from their favorite brands. The pandemic caused a lot of disruptions, however it also opened up a lot of opportunities for brands to make an impression on retailers.

I don’t think anyone was prepared for what was to come, and there was definitely a period of panic as everything started shutting down. Besides dealing with unexpected toilet paper shortages, there was widespread terror not just for our own individual health and that of our family and loved ones, but also for the health of our businesses. Adult stores were forced to shut down, as well as the many manufacturers that keep them stocked. Thankfully, these challenges proved to be a blessing in disguise.

Retailers are now more vocal about their needs and are coming through making the recommendations that are giving small brands the opportunity to shine.

While going back to “normal” life and business still seems like a stretch even to this day, our industry of forward-thinking business pros have found new ways to forge ahead and keep up with the unexpected increase in demand for pleasure products. No manufacturer could have prepared for the challenges that the pandemic would create — and still continue to this day. Manufacturers are still catching up on fulfilling orders, and thanks to this unexpected “break” from the norm, staying home and maintaining social distancing actually brought the industry closer together.

As someone who has always made it my mission in the biz to establish and maintain relationships with as many people as possible, whether they did business with us or not, the pandemic proved to be the perfect introduction to many others. With everyone at home and reaching out for not just business but simply connection and support during these unprecedented times, the pandemic made it possible for more ideas to flow, which ultimately ended up helping our industry grow.

Opportunity Knocks

Thanks to our tight-knit community of friendly industry colleagues, not only is it easy to maintain relationships but also we have each other’s backs. Through Facebook Groups that have been established since the start of the pandemic, retailers are now more vocal about their needs and are making  recommendations that are giving small brands the opportunity to shine.

There are stores that are reaching out to me now that have never shown any interest before. We often hear about how the pleasure products industry in general is succeeding in this complicated time, however I feel the pandemic has been especially a blessing for small companies that have to fight for their spot on retailers’ store shelves. We have to work harder to stand out and be seen as being just as effective as a manufacturer with much more resources. The pandemic has opened up the communication channels and made it possible for more fruitful connections to become established, and thus bring more of our products in-store.

Lockdown Lessons

What the pandemic has taught me is that smaller brands can absolutely have the same impact as a major brand. Throughout this past year, we’ve landed new customers that previously hadn’t done business with us, finally allowing us mid-size companies to introduce our items to their shoppers. Many other small companies have shared similar experiences with me. We’re finally being seen and proving ourselves as a valuable contributor to the industry. We hope that by being able to supply retailers during this trying time, they now see us as being just as reliable as a major manufacturer.

The pandemic allowed us the opportunity to pay attention to feedback — and allowed retailers to make their needs known more openly. Without our usual in-person communication, everyone in the biz is more active than ever on social media. Drastic times call for drastic measures, and the pleasure products industry got the call! If you’re a part of the biz and aren’t on social media, then you’re missing out! Social media — particularly Facebook, has become a hub for the who’s who of the pleasure products biz.

I think what the pandemic is teaching retailers in particular is that it’s important to carry a diverse selection of brands and to keep an open mind when it comes to smaller manufacturers. And for us boutique brands, our ears are now more open than ever, listening to the needs of retailers.

We don’t know how long the pandemic is going to continue, but meanwhile small companies will continue to bask in the increased exposure of the pleasure biz, and more importantly will continue to bolster these newfound relationships that the pandemic has inspired. My hope is that this industry closeness prevails and that we continue to find new opportunities to support one another.

Tracy Leone is the sales director for Rock Candy Toys and Bedroom Products.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

WIA Profile: Cynthia Wielgosz Elliott

The past year has been a challenging one for the team at premier lubricant manufacturer Sliquid. Late in 2024, company co-founder Dean Elliott passed away after battling cancer, though he managed to flash his wide, signature grin until the very end.

Women in Adult ·
opinion

Michigan's Intimate Ideas Offers Playful Retail Setting for Wide Range of Shoppers

Jerry Manis, the regional manager of Intimate Ideas’ Michigan stores, never planned on working in adult retail — but he says it’s turned out to be a surprisingly rewarding gig.

Quinton Bellamie ·
opinion

Kraig McGee Blends Family Biz Experience, Creative Background at TAF Distributing

Walk into any Adam & Eve store in the Mountain West region of the U.S. and you’ve likely stumbled into a TAF Distributing outfit. Owned by industry veteran Kraig McGee Jr. and staffed by his closest family members, McGee’s 35 TAF-operated stores span 13 states, from woodsy Idaho to scenic Utah and well beyond.

Colleen Godwin ·
opinion

How Pleasure Brands Can Ethically Market to LGBTQ+ Communities

Every June, the rainbow floodgates open. Suddenly, pleasure products are “Pride-themed,” companies change their logos and brands rush to show just how inclusive they are — at least for 30 days. But as a queer, nonbinary marketing strategist who works with adult brands year-round, I’m here to say: Rainbow dildos alone are not progress. They’re often just noise.

Hail Groo ·
opinion

A Retailer's Road Map for First-Timers' Anal August

Anal August offers a prime opportunity for brands and stores to capture new customers and drive growth in a category that’s gaining mainstream momentum. As consumer interest in anal play continues to rise, now is the time to meet first-time buyers where they are, with approachable products, trusted education and a clear path to pleasure.

Matthew Spindler ·
opinion

Optimizing Your Leadership Through Wellness Practices

For many of us, 2025 has proved intensely stressful — and we’re still only halfway through the year. In times like these, it may seem counterintuitive or even irresponsible to talk about seeking pleasure. Yet pleasure, presence, joy and connection can help you return to a mental and physical state that allows you to face and handle stressors.

Sarah Tomchesson ·
opinion

Chastity Play Is Trending: Why It Should Be in Your Marketing Strategy

From chastity fetishes to power play, erotic control — once considered an esoteric niche within the world of BDSM — is now entering the mainstream. Google searches for “chastity cages,” “chastity fetish” and “orgasm denial” have exploded over the past year, with interest especially high for beginner-friendly models.

Naima Karp ·
opinion

A Look at Adult Retail's Role in Community Care

In the adult retail industry, we focus on empowerment, exploration and connection. We connect people with products that can transform their relationships with their bodies, with their partners and with themselves.

Rin Musick ·
trends

A Deep Dive Into Key Trends Shaping Pleasure Products

In 2025, the pleasure industry is evolving in intentional ways. Rather than racing toward newness for novelty’s sake, brands are reassessing everything from shape and function to what price intended shoppers can afford.

Ariana Rodriguez ·
profile

WIA Profile: Jia Jeng

Modern branding is all about storytelling — and Jia Jeng certainly knows how to tell an authentic, perspective-shifting tale. As brand manager for ID Lubricants, Jeng applies her creative talent to shaping the long-established company’s public image in a way that aligns with her own vision for an ethical future.

Women in Adult ·
Show More