educational

An iBill Update

After providing you with the first hint of a possible solution to iBill's problems, I received the following e-mail. It was sent out to iBill Clients (webmasters / merchants), in the wake of the mailing sent out to Customers (membership site subscribers and other consumers), which I reported on Friday. Rather than relying on interpretation and the misinformation common on industry message boards, I thought it would be best for interested parties to hear the latest news direct from iBill:

We want to provide you with a brief overview of recent developments and to encourage your participation in a scheduled conference call open to all Webmasters and Revsharers on Wednesday, November 3rd at 3pm eastern standard time.

iBill Direct
We are pleased to announce the roll out of our new domestic processing program, iBill Direct. Over the last 3 weeks, close to 70% of our client revenue base submitted applications to transition on to the new direct account. The program will provide you with all of the traditional iBill services and infrastructure, but will also include direct payment and settlement by the bank on a daily basis.

G-kard Stored Value
iBill has launched a stored value debit solution for domestic and international clients and RevSharers. iBill has partnered with G-kard, an existing stored value debit card solution, which allows consumers to instantaneously load a secure virtual electronic card in a real time 1-step process with a VISA or Master Card to make purchases anywhere on the Internet. The program can be configured for both single purchases and monthly recurring subscriptions. Clients and Revsharers will also have the ability to have sales paid out to their own G-kard account on a weekly basis which then can be used for immediate cash withdrawal at ATMs or point of sale purchases worldwide.

First Data Status
iBill is in negotiations with First Data regarding cash held by First Data Merchant Services. As many of you know, the relationship with FDMS dates back to 1998. Six years later, First Data has made it clear, privately and publicly, that the adult community is "inconsistent with its values." This being said, First Data owes our company money and our objective is to recover it for our clients. For your information, iBill maintained a charge back rate of less than six tenths of one percent prior to the First Data event. As a result, we believe we are entitled to the return of the deposits, currently over $14.5 million. We are doing everything possible to recover these deposits and will attempt to communicate with you more regularly.

Payout Schedule
iBill is committed to playing all outstanding balances owed to our Webmaster and RevShare community. We will host a conference call to roll out our payment schedule going forward as well as a payment program for past due months. Call details will be posted on the iBill CMI on Monday, November 1st for the November 3rd call.

Other Information
Dispelling misinformation, iBill is committed to the adult industry for the long term and we are here to stay. Our parent company is financially sound, recently completing a $16.5 million investment round (including $8.0 million from our management team).

This financing was completed with investors even after evaluating the effect of the First Data events, which we believe speaks to others' positive view of our financial viability. Moreover, in the midst of the current circumstances, we are joined by a new seasoned CEO, Mr. Charles Prast, which we believe is a positive indication of the future of our Business.

We are dedicated to the online payment processing space. Although, this has been a challenging time, we are confident that we will emerge as a stronger, more flexible company going forward. We deeply regret the hardships imposed on our valued clients.

Editor's Note: While the message from iBill is one of hope and optimism for those who have the patience to weather the storm, and indeed, some of their new initiatives seem to be quite promising, in today's fluid processing environment, "redundancy" is the keyword to stability – and success. While we all wish iBill the best, it behooves all merchants to ensure their cash flow by spreading out their processing to two or more IPSPs. After all, you're better safe than sorry... Be smart and stay safe! ~ Stephen

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

How Adult Businesses Can Navigate Global Compliance Demands

The internet has made the world feel small. Case in point: Adult websites based in the U.S. are now getting letters from regulators demanding compliance with foreign laws, even if they don’t operate in those countries. Meanwhile, some U.S. website operators dealing with the patchwork of state-level age verification laws have considered incorporating offshore in the hopes of avoiding these new obligations — but even operators with no physical presence in the U.S. have been sued or threatened with claims for not following state AV laws.

Larry Walters ·
opinion

Top Tips for Bulletproof Creator Management Contracts

The creator management business is booming. Every week, it seems, a new agency emerges, promising to turn creators into stars, automate their fan interactions or triple their revenue through “secret” social strategies. The reality? Many of these agencies are operating with contracts that wouldn’t survive a single serious dispute — if they even have contracts at all.

Corey D. Silverstein ·
opinion

Building Sustainable Revenue Without Opt-Out Cross-Sales

Over the past year, we’ve seen growing pushback from acquirers on merchants using opt-out cross-sales — also known as negative option offers. This has been especially noticeable in the U.S. In fact, one of our acquirers now declines new merchants during onboarding if an opt-out flow is detected. Existing merchants submitting new URLs with opt-out cross-sales are being asked to remove them.

Cathy Beardsley ·
trends

How to Handle Payment Disputes Without Sacrificing Trust

You can run the best-managed and most compliant website out there, but that still doesn’t completely shield you from the risks tied to payment disputes. Buyer’s remorse, an unclear billing description or even a simple misunderstanding can lead a customer to dispute a transaction. Accumulate enough disputes, and both your reputation and revenue could be at risk.

Jonathan Corona ·
trends

WIA Profile: Taylor Moore

With a 70-person team and a growing slate of tools for content creators, the Teasy Agency has developed a reputation for putting talent first. That commitment owes a lot to co-founder Taylor Moore’s own experiences as a cam model.

Jackie Backman ·
profile

WIA Profile: Cathy Turns Creator Platform Experience Into a Model-First Playbook

As both a model and industry executive, Cathy lives in two worlds at once. “Since I do both things, I can act as the liaison between the model community and the rest of the SextPanther team,” she tells XBIZ.

Jackie Backman ·
opinion

From Compliance to Confidence: The Future of Safety in Adult Platforms

In numerous countries and U.S. states, laws now require platforms to prevent minors from accessing age-inappropriate material. But the need for safeguarding doesn’t end with age verification. Today’s online landscape also places adult companies at uniquely high risk for inadvertently facilitating exploitation, abuse or reputational harm, or of being accused of doing so.

Andy Lulham ·
opinion

What Adult Businesses Need to Know About Florida's Age Verification Law

The rise and proliferation of age verification laws has changed the landscape for the online adult industry. A recent and compelling example is the state of Florida, where Attorney General James Uthmeier has filed multiple complaints against major platforms as well as affiliates accused of violating the state’s AV law.

Corey D. Silverstein ·
opinion

Maintaining Brand Trust in the Face of Negative Press

Over the last year, several of our merchants have found themselves caught up in litigation over compliance with state age verification laws. Recently, Segpay itself was pulled into the spotlight, facing scrutiny over Florida’s AV statute, HB 3. These stories inevitably get picked up by both industry and mainstream news outlets.

Cathy Beardsley ·
opinion

How to Switch Payment Processors Without Disrupting Business

For many merchants, the idea of switching payment processors can feel pretty overwhelming. That’s understandable. After all, downtime can stall sales, recurring subscriptions can suddenly fail, or compliance gaps can put accounts at risk. Operating in a high-risk sector like the adult industry can further amplify the stress of transition.

Jonathan Corona ·
Show More