profile

WIA Profile: Michelle Lockhart

How did you get into the business?

I’ve always worked in finance and was [Red Apple Media CEO] Steven Daris’ “Girl Friday” for years before Steven asked me to assist with BoysInc.com, an adult retail site that Red Apple Media hosts and provides various ecommerce solutions for. Steven and I are both numbers geeks and once I got in the groove of managing the financial and marketing side of Boysinc.com, Steven asked me to handle the sales division at Red Apple Media. Soon I became the company’s go-to girl for business development, customer relations and other fun and techie projects, and I’m still trucking 15 years later!

I’ve always worked in finance and was [Red Apple Media CEO] Steven Daris’ “Girl Friday” for years before Steven asked me to assist with BoysInc.com, an adult retail site that Red Apple Media hosts and provides various ecommerce solutions for.

What in your background prepared you for what you are doing now?

I seem to have a knack for keeping even the most intricate operations organized with style and I’m able to juggle multiple projects without my (or my bosses’) hair falling out. But it really takes experience in the trenches to prepare for a role with this level of responsibility – there certainly isn’t a university program for it! The various roles I’ve played at Red Apple Media have allowed me to experiment and try different methods of outreach, organization and number-crunching and that’s given me a unique knowledge of the industry’s inner workings that I couldn’t have honed any other way. Now it’s just second nature!

What do you see as the challenges of working in the adult online business? How do you overcome them?

Change has been a difficult challenge to manage and adapt to while working with clients on the video hosting side of the business, as the onset of piracy and everchanging rules of search engine optimization keep everyone on their tippy toes. The marketplace itself is in constant metamorphosis – the way people find, buy and enjoy video content has evolved faster than ever and today’s trend quickly becomes tomorrow’s old news. Awareness is the first step, which allows us not only to keep our clients in the know but also explore different media delivery platforms, develop updated payment methods, and create new tools that help online businesses stay on top of their games. But it’s an ongoing challenge.

Does your work life affect your personal life?

I have a lovely family who, at this point, is used to my long hours and frequent travel requirements and fortunately I’ve been at it long enough to have found a balance between my work and personal lives. Of course I wish I could be by my kids’ sides 24 hours a day – much to their chagrin, I’m sure! – but I know I’d feel incomplete without having a career that fosters my skills and a team that values my work ethic. The only thing I can think of that still affects my personal life after 15-plus years is the occasional sex toy or adult product that comes to the house – vibrators and dildos still make my husband blush!

Each month, industry news media organization XBIZ spotlights the career accomplishments and outstanding contributions of Women in Adult. WIA profiles offer an intimate look at the professional lives of the industry's most influential female executives. Women like Michelle Lockhart, Vice President Of Sales, Red Apple Media

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

BranditScan's Aerie Saunders on Fostering Creator Knowledge, Confidence and Community

Aerie Saunders is firmly in her season. When she sits down with XBIZ, a fall-scented WoodWick candle burns in the background, pumpkins decorate her desk and the first signs of spooky season are already on display. Not that Saunders waits until autumn to embrace the macabre.

Jackie Backman ·
opinion

What Mastercard's Scam Monitoring Program Means for Adult Merchants

Mastercard's Scam Merchant Monitoring Program (SMMP) has introduced a new, investigation-led framework that works very differently from the ratio-based chargeback programs the industry has relied on for years. It applies to card-not-present merchants globally, and Mastercard's guidance on business models warranting closer attention includes adult content and dating platforms, along with subscription services, digital goods and forex.

Len Garcia ·
opinion

Why the Right Merchant Category Code Matters for NSFW AI Businesses

You explained exactly what your NSFW AI business does to your payment processor and they seemed to get it. The underwriting process felt thorough and exhausting, but it was well worth it because you began processing.

Jonathan Corona ·
opinion

How Local Payments Can Expand Access and Reduce Friction at Checkout

Global adult platforms often enter new markets with a familiar assumption: If their checkout accepts major cards, they're ready for local customers. In reality, payment habits vary widely by country. Dutch consumers use iDEAL for online shopping, BLIK is a leading e-commerce payment method in Poland, and India's UPI handles billions of transactions each month.

Mitch Platt ·
opinion

How Detailed Receipts Build Consumer Trust and Reduce Chargeback

When was the last time you bought something online? Chances are you looked for the confirmation almost immediately. Did the transaction go through? Does it show what you bought? Were you charged correctly? And if there's a problem, who can you contact?

Cathy Beardsley ·
opinion

What Adult Platforms Should Know About the EU AI Act

The European Union's Artificial Intelligence Act is now largely in force, creating new obligations for adult platforms using AI for content creation, performer verification, age estimation, moderation and other functions.

Corey Silverstein ·
profile

Verifymy's Emma Robert-Tissot on Putting People at the Heart of Online Safety

Warm, friendly and always happy to help, Emma Robert-Tissot has a gift for making even the most complex corners of online safety feel approachable.

Jackie Backman ·
profile

YourVids' Gino on Listening, Learning and Putting Creators First

Get Gino talking about the work creators pour into their careers, and his passion quickly becomes contagious. He deeply appreciates the people powering the business and has firm ideas about what they deserve in return.

Jackie Backman ·
profile

Vendo CEO Mitch Platt Reflects on 20 Years of Lessons and Evolution

More than 20 years ago, three entrepreneurs in Barcelona began gathering over beers to pitch, dissect and routinely destroy one another's business ideas. The ritual was simple: One person arrived with a concept, while the other two tried to expose every weakness. Any proposal that survived earned another look. Most did not.

Jackie Backman ·
opinion

How to Avoid the Hidden Risks of AI-Generated Legal Documents

Artificial intelligence can write a contract in seconds, but that does not mean it can write the contract your business actually needs. Across the adult industry, operators, creators and producers are increasingly using generative AI to prepare model releases, performer agreements, privacy policies, takedown notices, employment documents and responses to regulators. The appeal is obvious: Legal work is expensive, AI is fast and the resulting document often looks impressively professional. That polished appearance is exactly what makes the practice dangerous.

Corey Silverstein ·
Show More