Mastercard: Webmasters Express Concerns About 'Report Abuse' Forms

Mastercard: Webmasters Express Concerns About 'Report Abuse' Forms

LOS ANGELES — As the October 15 deadline set by Mastercard for compliance with its new rules for adult websites looms, “compliance packages” created with the input of merchant banks and payment processors have become a subject of concern among content creator and webmaster communities.

XBIZ has been able to review a suggested “Report Abuse” compliance form that is part of compliance packages that several major industry sites have received, with instructions to customize the form before October 15 in order to continue processing credit card transactions.

The form features a checklist of clickable boxes that anyone visiting an adult site is encouraged to use to report what they believe to be “exposed personally identifiable information,” “impersonation,” “underage material,” “copyright/trademark infringement” and “spam" as well as “prostitution or trafficking,” “weapons,” “drugs” and “other.”

One webmaster XBIZ spoke to, who asked not to be identified, highlighted several concerns about the “Report Abuse” checklist.

“We knew something like this was coming as soon as Mastercard announced their new rules, but the checklist makes it crystal-clear,” the webmaster said. “They want us to put a link to this [checklist] in all the footers on every page, encouraging people to ‘report abuse’ or ‘report complaint,’ which is then [copied] directly to Mastercard.”

The webmaster pointed out that both ruthless competitors and crusading anti-porn activists are likely to flood the system with bogus complaints.

“Groups like NCOSE are convinced that all adult content falls under ‘prostitution or trafficking,’” the webmaster noted. “This form is just encouraging them to bury us in paperwork that won’t accomplish anything.”

The webmaster also noted that the form essentially forces all adult sites to add the words “underage material,” “prostitution or trafficking,” “weapons” and “drugs” to their metadata, which then puts them at risk of AI shadowbans or even state surveillance.

“I don’t want that metadata associated with my brands,” they protested.

Another concern is that the “Report Abuse” form could be used by disgruntled partners or stalkers to harass performers.

“Mastercard didn’t make a distinction between types of sites,” said another source familiar with the conversations around the payment processing community. “They asked for the same type of form from paysites or cam sites that they do for user-generated sites. This is particularly absurd since what prompted them to come up with the new rules was supposed ‘trafficking’ on Pornhub.”

The source was referring to the widely reported fact that Mastercard issued these new rules under pressure from political and business partners motivated by Nicholas Kristof’s emotionally exploitative December 4, 2020 New York Times editorial, “The Children of Pornhub.” 

Webmasters and legal observers agree that the demands on studios and paysites don’t make much sense, since they already keep records in compliance with the law, including 2257 forms.

“Mastercard is now making me comply with a form that could harm my brand, and even the models I work with, if I want to continue doing business with them,” the webmaster concluded.

Copyright © 2024 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Washington Post Profiles ECP VP Solomon Friedman's Appearance at XBIZ LA

The Washington Post published this weekend a lengthy feature about Pornhub and Aylo, focusing on Ethical Capital Partners’ VP of Compliance Solomon Friedman’s keynote address and other appearances at XBIZ Los Angeles in January.

'Sex Workers Deserve Protections': Congressional Candidate Joe Cohn Reaches Out to Adult Community

Veteran civil rights attorney Joe Cohn, who is currently running in a New Jersey Democratic primary for a seat in the U.S. House of Representatives, says he is reaching out to the adult community to champion an inclusive approach to civil liberties that encompasses all sex workers and adult businesses.

Mile High Unveils New Unscripted Studio 'Sex on Sight'

Mile High Media has launched a new unscripted-content studio, Sex on Sight.

Belgian Producer Dennis Black Magic Sentenced to 7 Years for Rape, CSAM

Belgian adult producer and director Dennis Black Magic has been sentenced to seven years in prison and a $4,000 fine for the rape of eight models and distribution of CSAM.

Seoul Authorities Force Cancellation of Adult Expo for 'Distorting Perceptions of Sex'

After Seoul authorities repeatedly prevented 2024 KXF The Fashion from finding a suitable venue, event organizers have canceled the popular Korean adult industry expo, which was scheduled for this week.

FSC to Hold Discussion on Adult Industry Rights With Congressional Candidate Joe Cohn

Free Speech Coalition will hold a virtual discussion with congressional candidate Joe Cohn, whom the organization calls a strong advocate for adult industry rights.

Sophie Dee, Ricky Johnson to Deliver 'XBIZ Talks' at Miami Conference

XBIZ is pleased to announce that Sophie Dee and Ricky Johnson will each deliver an “XBIZ Talk” at next month’s XBIZ Miami conference

FSC to Examine How 'Derisking' in Banking Affects Adult Industry

The Free Speech Coalition (FSC) is hosting a webinar on derisking in the financial services industry, titled "Derisking: Examining Its Impact on the Adult Industry's Access to Banking," on April 24 at 11 a.m. (PDT).

Democratic Governor Fails to Veto Kansas Age Verification Bill

Kansas’ Democratic governor, Laura Kelly, expressed strong reservations about the state’s version of the age verification bills being sponsored around the country by anti-porn religious conservative activists, but ultimately decided not to veto it, allowing the legislation to become law by default without her signature.

FSC's Alison Boden Testifies Against California Age Verification Bill, Urges Action to Defeat It

Free Speech Coalition Executive Director Alison Boden testified Tuesday against AB 3080, California’s version of the age verification bills being sponsored around the country by anti-porn religious conservative activists.

Show More