ICANN to Revise Registrar Agreement to Protect Customers

MARINA DEL REY, Calif. — ICANN announced it will update its Registrar Accreditation Agreement (RAA), an act sparked by what ICANN CEO Paul Twomey called the "Registerfly situation."

At this week's 29th International Public Meeting, ICANN discussed the topic of amending the RAA to better protect its customers' domain registries and give ICANN access to registrant information to prevent the possibility of future Registerfly-like cases.

Earlier this year Registerfly breached the agreement after it failed to provide pertinent customer data to ICANN, who requested access to the records after it received a slew of customer complaints. More than 75,000 domain names had expired and customers were unable to get access to renew them.

ICANN stripped Registerfly of its accreditation and all of its domains are now registered with GoDaddy.com.

"In March I said that there must be comprehensive review of our Registrar Accreditation Agreement and the accreditation process," Twomey said. "The results of that review are driving this workshop."

ICANN is considering instating a graduated enforcement tool, creating a series of sanctions based on the gravity of alleged RAA breaches that would eventually lead to the most extreme measure of pulling a registrar's accreditation. This currently is ICANN's only sanction.

"A graduated sanctions scheme based on the nature and seriousness of alleged breaches will give ICANN more tools to effectively enforce the agreements," ICANN wrote in a statement.

The organization also is considering changes that would allow it direct access to customer data rather than relying on registrars to provide it when requested, though possible privacy concerns likely would be an issue.

"We are going to keep this discussion going, get input from the wider community, and then we will make the changes needed to protect registrants and domain names," Twomey said.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Op-Ed: The Guardian's XBIZ Amsterdam Podcast Dismisses Creators' Experiences

British newspaper The Guardian’s podcast coverage of XBIZ Amsterdam 2025 purports to investigate the power dynamics of today’s online adult industry. Instead, it ignores creators’ voices, airs tired and outdated preconceptions about the business, and rehashes the unsupported claims of anti-pornography crusaders.

Eva Maxim, BranditScan Launch 'Killer' Promo

Eva Maxim and BranditScan have partnered for the Killer Creator Giveaway promotion.

2026 XBIZ Exec Awards Nominees for Online Industry Announced

XBIZ is pleased to announce the nominees for the online industry edition of the 2026 XBIZ Exec Awards, set to be presented as part of the annual XBIZ Honors ceremony on Wednesday, Jan. 14 in conjunction with the XBIZ 2026 digital media conference.

AEBN Publishes Report on POV Trends

AEBN has published a report on POV and gonzo categories from its straight and gay theaters.

Joybear Pictures to Launch 'I Really Love' Studio Imprint

Joybear Pictures has announced that its new studio imprint, I Really Love, will launch in January.

Pineapple Support to Host 'Life Transitions' Support Group

Pineapple Support is hosting a free online support group on navigating transitional and liminal spaces.

CamSoda Launches 'Trick or Tease' AI Companions

CamSoda has launched its Halloween-themed Trick or Tease AI companions.

Russian Lawmakers Call for Age Verification

Two Russian lawmakers have called on the country’s government to implement age verification for adult content.

British Documentary Spotlights XBIZ Amsterdam With Candid Conversations

British creator and host Josh Pieters traveled to XBIZ Amsterdam to film a documentary about the annual European adult industry conference.

XBIZ 2026 to Debut 'New Talent Go-See' Special Event

XBIZ 2026, North America’s premier adult industry conference, will debut a special event designed to help new talent jump-start their careers: the New Talent Go-See.

Show More