Report: U.K. Web Users Distrust Age Verification

Report: U.K. Web Users Distrust Age Verification

LOS ANGELES — As mandatory online age verification comes to the U.K., service providers seek to field solutions even as consumers reveal their reluctance to participate in the program over privacy concerns.

According to broadband comparison website Broadband Genie, more than half of web users (56 percent) would not trust their personal details with third party age verification websites. Additionally, only 19 percent said they would be comfortable sharing information directly with adult websites for age verification.

Broadband Genie’s Head of Strategy Rob Hilborn said this will be of particular concern to the UK adult website industry when considering the new mandatory AV rules that soon come into effect.

“The fraud issue surrounding this new system is very worrying,” Hilborn explained. “The advice has always been to only enter your data into legitimate, secure and [trusted] websites — something that came through in the findings from our survey.”

“However, we’ve suddenly got a system that will require millions of users to hand over sensitive data to potential high-risk sites or face being blocked,” Hilborn added. “Addressing the issue of children viewing pornographic content is obviously an important one, but the proposed system to tackle this feels cack-handed and high risk to the public.”

In a recent statement Matt Hancock, Secretary of State for Digital, Culture, Media and Sport, said the new age verification measures would be “fully in place” by April 2018 and will become mandatory on all adult sites. However, the Government’s own assessment of the policy has identified that the risk of online fraud could rise “significantly” through false verification systems and spoof websites used to collect user data.

“Any verification system that requires a user to submit personal details is going to be of interest to cyber criminals,” Information Assurance and Cyber Security expert Vince Warrington notes. “When combined with the fact that this system is covering access to pornographic websites, that interest level increases as the opportunities to exploit that data rise.”

“Not only are we looking at a system which (if breached) would allow the attacker to undertake identity theft, it also opens up the possibility of ransom demands too,” Warrington said. “It’s well within the capabilities of most cybercriminal gangs to set up a means of extracting that information — whether that be by spoofing adult websites or creating false verification systems, or even by planting malware on vulnerable websites to get users to enter their data.”

Broadband Genie is an independent switching site providing consumers and businesses with practical help, advice and price comparison for home broadband, mobile broadband, phones, TV services and mobile accessories. Broadband Genie was launched in March of 2004 as a consumer comparison site for broadband that is now one of the largest in the U.K., attracting more than 250,000 visitors each month.

For its AV report, the company surveyed 2,103 web users age 18 and older from across the U.K. between Dec. 14-Jan. 26. For more information about the survey, click here.

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

UK Parliamentary Group Calls for Outlawing Cam Platforms

The U.K. Parliament’s All-Party Parliamentary Group (APPG) on Commercial Sexual Exploitation has published a report in which it calls for banning adult livestreaming platforms.

Ofcom Escalates Sun Social, Superb Convert Investigations

U.K. media regulator Ofcom has ramped up its ongoing Online Safety Act (OSA) compliance investigations into PlayVids/PeekVids operator Sun Social Media and PimpBunny operator Superb Convert.

Centrobill Rolls Out Apple Pay, Google Pay Options

Centrobill has added Apple Pay and Google Pay options for merchants.

Judge Preliminarily Approves Pornhub Class Action Settlement

A U.S. District Court judge on Monday granted preliminary approval to a settlement between Aylo and the plaintiffs in two class-action lawsuits over allegations that former Pornhub parent company MindGeek knowingly allowed and profited from CSAM on its sites.

Roald Riepen Steps Down as CEO of IMC

Roald Riepen, CEO of International Media Company (IMC), is stepping down.

Ofcom Sets Timeline for Enforcing 'Extreme' Content Rules

Before U.K. media regulator Ofcom begins enforcing new laws criminalizing certain “extreme” adult content online, it will first hold a consultation in early 2027, and then provide updated guidance for sites and platforms.

FSC Publishes Guidance on New UK Pornography Laws

The Free Speech Coalition (FSC) has published information for its members on the United Kingdom's recently passed pornography laws, which take effect next week.

Brazil Issues Guide to Digital Safety Compliance

Brazil’s National Data Protection Agency (ANPD) published on Wednesday a new guide outlining online providers’ child-protection responsibilities under the Digital Statute for Children and Adolescents (Digital ECA), which requires adult websites to age-verify users located in Brazil.

AEBN Publishes Popular Searches by Country for August, September

AEBN has released the list of popular searches from its straight and gay theaters, by country, for August and September.

2027 XBIZ Exec Awards Nominees Announced for Adult Entertainment Edition

XBIZ is pleased to announce the nominees for the adult entertainment industry edition of the 2027 XBIZ Exec Awards, set to be presented as part of the annual XBIZ Honors ceremony on Friday, Jan. 8, in conjunction with the XBIZ 2027 event series.

Show More