Report: U.K. Web Users Distrust Age Verification

Report: U.K. Web Users Distrust Age Verification

LOS ANGELES — As mandatory online age verification comes to the U.K., service providers seek to field solutions even as consumers reveal their reluctance to participate in the program over privacy concerns.

According to broadband comparison website Broadband Genie, more than half of web users (56 percent) would not trust their personal details with third party age verification websites. Additionally, only 19 percent said they would be comfortable sharing information directly with adult websites for age verification.

Broadband Genie’s Head of Strategy Rob Hilborn said this will be of particular concern to the UK adult website industry when considering the new mandatory AV rules that soon come into effect.

“The fraud issue surrounding this new system is very worrying,” Hilborn explained. “The advice has always been to only enter your data into legitimate, secure and [trusted] websites — something that came through in the findings from our survey.”

“However, we’ve suddenly got a system that will require millions of users to hand over sensitive data to potential high-risk sites or face being blocked,” Hilborn added. “Addressing the issue of children viewing pornographic content is obviously an important one, but the proposed system to tackle this feels cack-handed and high risk to the public.”

In a recent statement Matt Hancock, Secretary of State for Digital, Culture, Media and Sport, said the new age verification measures would be “fully in place” by April 2018 and will become mandatory on all adult sites. However, the Government’s own assessment of the policy has identified that the risk of online fraud could rise “significantly” through false verification systems and spoof websites used to collect user data.

“Any verification system that requires a user to submit personal details is going to be of interest to cyber criminals,” Information Assurance and Cyber Security expert Vince Warrington notes. “When combined with the fact that this system is covering access to pornographic websites, that interest level increases as the opportunities to exploit that data rise.”

“Not only are we looking at a system which (if breached) would allow the attacker to undertake identity theft, it also opens up the possibility of ransom demands too,” Warrington said. “It’s well within the capabilities of most cybercriminal gangs to set up a means of extracting that information — whether that be by spoofing adult websites or creating false verification systems, or even by planting malware on vulnerable websites to get users to enter their data.”

Broadband Genie is an independent switching site providing consumers and businesses with practical help, advice and price comparison for home broadband, mobile broadband, phones, TV services and mobile accessories. Broadband Genie was launched in March of 2004 as a consumer comparison site for broadband that is now one of the largest in the U.K., attracting more than 250,000 visitors each month.

For its AV report, the company surveyed 2,103 web users age 18 and older from across the U.K. between Dec. 14-Jan. 26. For more information about the survey, click here.

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Venus Berlin Joins ASACP as Media Sponsor

Venus Berlin has signed on as an in-kind media sponsor for the Association of Sites Advocating Child Protection (ASACP).

XBIZ Miami's Host Hotel Sold Out; Additional Hotel Added

Guest rooms at XBIZ Miami’s exclusive conference venue, Goodtime Hotel in South Beach, are now completely sold out.

Penthouse Wins Trademark Infringement Case Against Fraudulent Domain

The World Intellectual Property Organization (WIPO) has ruled in favor of Penthouse World Media in a case against a website using an infringing domain.

'Collective Corruption' Relaunches Through PAYSITE

Fetish and BDSM membership site Collective Corruption has relaunched through PAYSITE.

RocketGate Taps Joël Drapeau for Senior Account Executive Role

Payment processing company RocketGate has hired industry veteran Joël Drapeau as its new account executive for business development and client relations.

VR Reloaded: Inside the Next Era of Immersive Adult Entertainment

For years, virtual reality in adult entertainment hovered somewhere between “quirky novelty” and “exciting promise of things to come.” While the technology hinted at a radically different way to experience erotic media, early experiments often required bulky headsets, complicated downloads, and production techniques that weren’t yet quite up to the task.

Pineapple Support Names Ocean Hanx Brand Ambassador

Pineapple Support has named creator Ocean Hanx as its newest brand ambassador.

Meta Restores Playboy Germany Facebook Page After Court Order

The Facebook page of Playboy Germany, the German-language edition of the magazine, is now back online after a two-month suspension by Meta, following an order by the Düsseldorf Regional Court.

UPDATED: European Commission Unveils AV App, Addresses Hacks

The European Commission’s age verification app is now technically ready and will soon be available for EU citizens to use in order to prove their age when accessing online platforms, European Commission President Ursula von der Leyen announced Tuesday.

Syren De Mer, Eddie Patrick Cap AEBN's Top Stars for 1st Quarter of 2026

AEBN has revealed its most popular performers in straight and gay theaters for the first quarter of 2026.

Show More