opinion

Social Media Brings Education, Connections for Retail Industry

Social Media Brings Education, Connections for Retail Industry

When most of the adult industry in the U.S. had to suspend operations back in March due to mandated closures because of COVID-19, industry professionals didn’t let that keep them down for very long.

Social media became not only a means of keeping connected with family and friends, but a way for industry professionals — many who were used to being on the road for weeks at a time — to keep connected.

Jackie Blue of NiteCap Megastore in Staten Island, New York started a fun group called Jackie Blue’s No Pants Party as a means for people to get together virtually on Friday nights.

“Nitecap Megastore may have closed the doors due to COVID-19, but I know how important humor and intimacy is to our health,” says Blue about the origin of the group, which is ‘all-inclusive.’ Both industry pros and non-professionals can visit during the week and share jokes, memes, and just cut loose, and on Friday night, participate in a virtual game night.

Armed with games donated from Kheper Games, and prizes from her own stash, Blue’s weekly Friday night party became a great place for people to forget their cares for an hour each week. And very quickly, vendors joined in on the fun, offering to sponsor a week in the group with educational but fun content about their products, a mid-week live product discussion, and a donated prize for the game night winner.

Around the same time, industry veteran Paul Reutershan started a group called Pleasure Professionals Place — or P3 for short — on Facebook, with the intention of allowing people in the industry to stay connected and support each other. In just over a month, the group has grown to over 1,350 members, and while the purpose of keeping connected remains the group’s core value, it has evolved to reflect the dawning of a new age in adult. Industry professionals from all over the globe are connecting within the group, sharing memories, offering each other encouragement, and yes – talking shop. The group doesn’t allow for advertising of products or services, but educational content is not only welcome but encouraged.

“Industry leaders need to grab a hold of using social media to engage customers,” Reutershan said. “We’ve seen manufacturers, retailers, home parties and ecommerce get out of their comfort zone to produce training and educational videos. Many are going ‘live’ to provide an extra level of interaction with clients.”

Along with being the founder of the group, Reutershan also is one of its moderators — the other being Steve Sav, another well-known industry veteran. “This is the new normal. Virtual ‘visits,’ meetings and product presentation via Zoom, Google hangouts, etc., are being embraced as travel is currently on hold. Everyone is adapting and the creativity is wonderful to see.”

Another fantastic group is SPAM — Sex Professionals and Manufacturers. Founded by Megan Swartz of Déjà Vu Love Boutique in Las Vegas, SPAM is a group meant for retail professionals and manufacturers to connect.

“I initially wanted to invite manufacturers into our private employee group to provide training material to them but I thought it would be more beneficial if I created a larger group so more businesses could get the information as well,” says Swartz about the origins of the group. “As of right now I think it has been a nice place for ideas to be passed around and whatnot, but I believe in the coming months when manufacturers have new items coming out, it will be much more beneficial to everyone.”

With COVID still restricting travel in many states, this is a great place for vendors to connect with retail associates and provide training, answer questions about products, and bring together two sides of the industry that don’t always get to connect. Availability of in-store trainings pre-COVID depended on a host of factors: vendor and store schedules, travel plans and routes, and took time and a lot of planning. Now vendors are adapting to and adopting virtual platforms, planning Zoom meetings or using Google Meet or Google Hangouts for training sessions, and taking to social media channels like Facebook, Instagram, Pinterest, and YouTube. It’s effectively shrunk the adult world and opened it up at the same time.

While COVID-19 is still an ongoing concern, the world keeps turning and the steady demand for adult pleasure products from consumers means that adapting new strategies is crucial.

We are living in an increasingly virtual world, so it makes sense that the adult industry takes the opportunity to utilize the tools available, and not only adapt to them, but adopt them as part of the new normal. It’s the next step in our industry, and embracing new methods of connecting — beginning with social media and other means of keeping in touch virtually with distributors, vendors, customers and consumers — will not only enable us to survive, but can be a means to ultimately flourish.

Fresh from the front lines of adult retail, Rachel McCarthy is now a sales specialist with Williams Trading Co. She is a strong supporter of sex-ed, sexual health and wellness, and open discourse on all things related to sex.

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

trends

Meet the New Class of Pleasure Purveyors Making Waves

The sexual wellness industry has always evolved in response to cultural shifts, but the current wave of up-and-coming pleasure brands signals something deeper than trend cycles or aesthetic refreshes. These founders aren’t just launching new products; they are reframing what intimacy means, who it is for and how it fits into everyday life. Across supplements, toys, aftercare and even divination decks, a new generation of brands is closing long-ignored gaps — between pleasure and wellness, fantasy and function, science and sensuality, individuality and shared experience.

Ariana Rodriguez ·
profile

Viben's Kara Liburd on Building a Fulfilling Career in the Industry

“We work in an industry where trust, follow-through and service matter just as much as product quality,” declares Viben sales exec Kara Liburd. “Retailers today want analytics, marketing assets and deeper product knowledge, and brands are stepping up to provide that support.”

Colleen Godin ·
profile

WoodRocket Delivers Classic Adult Fun With a Quirky, Modern Twist

What does it take to stand out in the industry these days? How about a “Live, Laugh, Cum” keychain?

Colleen Godin ·
profile

Efren Méndez Leads LoveStore Mexico With a Community-First Approach

Fifteen years ago, Efren Méndez and a friend walked into a sex shop. They were looking for nothing more than a few items for a party. Instead, the moment altered the direction of his career, and ultimately his life.

Jackie Backman ·
opinion

Guiding Shoppers With Clear Pleasure Education

One of the most valuable skills in pleasure retail isn’t persuasion — it’s translation. Customers often arrive curious but cautious, unsure of terminology, functions or even what questions to ask. The goal isn’t to overwhelm them with specs or explicit details, but to describe product features in a way that feels approachable, relatable and easy to imagine.

Sara Gaffoor ·
opinion

High-ROI Marketing Tactics for Online Retail

In adult ecommerce, the marketing landscape never stops shifting. What succeeded brilliantly in March may seem outdated by September. When you look at the bigger picture, however patterns emerge: clear, repeatable paths to strong ROI that remain consistent even as algorithms, platforms and buyer behavior keep changing.

Hail Groo ·
opinion

A Hands-On Review of AI Camera Monitoring for Retail

Last month, I outlined the main AI-powered loss prevention options available to businesses: DIY solutions, hosted services and enterprise platforms. This time, I decided to test one out myself. I contacted a cloud video platform that integrates with Lightspeed POS and scheduled a demo.

Zondre Watson ·
opinion

Turning Fantasy Fans Into New Creature Play Shoppers

Adult “creature play” is no longer just a niche novelty. There’s even a term for this kink: teratophilia, meaning sexual attraction to monsters. A heady mix of sensory novelty, curiosity about unfamiliar bodies and potential power dynamics has made lusting after and role-playing mythological creatures more widely accepted. The erotically captivating allure of otherworldly beings has even become prevalent across pop culture, from “True Blood” and “The Shape of Water” to Guillermo Del Toro’s “Frankenstein” and “monster boyfriend” romantasy literature trending on TikTok.

Naima Karp ·
trends

Signals Ahead: Pleasure Brands Track the Rapid Convergence of Tech and Intimacy

It’s complicated. As the pleasure industry enters 2026, many industry observers predict that the coming year will be shaped not by a single game-changing breakthrough or standout celebrity partnership, but rather by the slow, powerful alignment of consumer psychology, economic reality, cultural openness and shifting demographic needs.

Ariana Rodriguez ·
profile

Kyrie Hara Fuels Tenga's Growth as U.S. Sales Lead

Kyrie Hara is making significant moves. After racking up sales and general management experience during her 14-year run with Hawaiian retailer Sensually Yours, Hara has quickly embraced her role as the newest U.S. sales lead with Japanese manufacturer Tenga.

Women In Adult ·
Show More