profile

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

In Memoriam: Peter Serratore Remembered as Team Player, Loyal Supporter

Peter Serratore, who began in the industry in the late 1970s and was a top sales rep at Holiday Products for more than 20 years, passed away on Dec. 22.

Born in suburban Philadelphia, Pete moved to Los Angeles in the late 1970s and quickly found work in the warehouse of Marlan Distributing. He later moved to CPLC, where he met colleagues who would become lifelong friends. For more than 20 years, he was a top sales rep at Holiday Products, and though he left the company in March of 2016 remained proud of his contributions to their success.

Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible. -Susan Colvin, CalExotics

In 2011, Pete lost his sight due to a rare genetic disease; what he did not lose were his keen instincts, warmth and generosity, and quick humor. He was preceded in death by two of his best friends from the industry, Cory Ipson and Christian Mann, with whom he loved attending hockey games and concerts. He leaves behind a daughter, Angela, who lives in New York City, and countless friends and relatives who will miss him dearly.

Susan Colvin, founder and CEO of CalExotics, offered the following words: “Pete Serratore, Cory Ibson, Helene Kusens and Al Ornstein made up the most amazing team of sales associates at CPLC and Video Team. All four were smart, ambitious and competitive. When you add in Chris Mann who managed Video Team, it was a group of incredible personalities and a lot of fun. It was an exciting team to work with and it’s so sad that the last of the team members, Pete, has passed away.

“Pete was an amazing father. He raised his daughter Angela on his own and he made it clear that Angela was his No. 1 priority. Many times Angela visited us when the babysitter didn’t show up or school was out. Pete managed to help his customers and still make Angela feel that she was No. 1.

“Pete’s customers loved him! They were loyal and trusted him. Pete recommended products, made sure his customers’ products were shipped first and considered his customers close friends. When CPLC ended, Pete went to work for Holiday Products and every customer followed him. They wouldn’t have it any other way. If Pete was out for a day to take care of Angela, customers told us they’d wait to order until Pete returned. He really built friendships that are so rare.

“Pete was also very creative. He was instrumental in coming up with titles, marketing tag lines and sales promotions. He was a true team member and contributed in every way possible.”

“Although it’s been 23 years since Pete and I worked together, we’ve always stayed in touch. I’m thankful for his friendship and his incredible support of CalExotics. Pete is tremendously missed. Thank you, Pete for all of the great years together.”

An email account has been set up in Serratore’s honor: serratorecondolences@gmail.com.

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

Staci Cruse Builds on Pleasure Industry Experience to Guide Blush Sales

After 15 years in the pleasure industry, Staci Cruse has become skilled at distinguishing brands that merely talk about partnership from those that truly embed it into their operations.

Women In Adult ·
opinion

How Industry Professionals Can Normalize Sexual Wellness Through Everyday Dialogue

Every day, store owners, managers and sales associates help customers navigate products, answer questions, solve problems and find solutions that support intimacy, pleasure, confidence and overall sexual wellness.

Rin Musick ·
opinion

How Retail Merchandising Can Make BDSM More Accessible

For years, fetish and BDSM products have occupied a complicated space in adult retail. They are often highly recognizable, visually compelling and culturally fascinating, yet easy for retailers and brands to underestimate.

Hail Groo ·
opinion

How Educator Partnerships Help Retailers Serve Diverse Customer Needs

Walk into almost any adult store today, and you can feel the industry in the middle of an upgrade. On one side, you still see the familiar wall of vibrators, strokers, bondage gear and lingerie. On the other, quietly expanding, is a growing sexual wellness category.

Susan Bratton ·
opinion

Why AI Success in Adult Retail Starts With Understanding Daily Operations

We manage payroll across more than a dozen entities that operate on different schedules. Every pay period, someone had to log in to one portal, download reports, rename files, upload them to another system, and make sure everything matched correctly in QuickBooks.

Zondre Watson ·
opinion

Retailer Tips for Creating a More Size-Inclusive Lingerie Department

I enjoy witnessing the confidence of someone leaving a fitting room, standing a bit taller. Their shoulders are squared, a spark shines in their eyes, and they view themselves in a new light. That moment presents one of the simplest sales opportunities on the sales floor.

Alexandra Bouchard ·
trends

Meet the Women Shaping the Business of Pleasure

Over the past two decades, the pleasure products industry has undergone a transformation that extends beyond product innovation. Once defined largely by novelty, stigma and male-driven narratives, the industry has steadily evolved into a sophisticated, wellness-oriented sector shaped by education, inclusivity and consumer empowerment.

Ariana Rodriguez ·
profile

Kylie Baker Details Rise From Store Support to Regional Manager

When Kylie Baker first stepped into adult retail, it wasn’t part of a long-term career plan. It was a favor, a simple act of support for a friend who needed help covering shifts. Nearly 12 years later, that moment has evolved into a leadership career defined by adaptability, resilience and a people-first approach.

Women In Adult ·
profile

Ohdoki Sets Sights on International Growth With 'The Handy'

Some brands rush to cover every facet of the pleasure products market. Others aim to do one thing — and do it exceptionally well.

Colleen Godin ·
opinion

5 Key Features Your Adult Ecommerce Website Might Be Missing

I spend a lot of time on adult ecommerce websites. Not just looking at the front end, but digging into what’s actually driving traffic, conversions and long-term growth. Here’s the reality: most adult brands are leaving money on the table.

Hail Groo ·
Show More