POMPANO BEACH, Fla. — The last 10 training modules Swiss Navy's Certified Expert program are now available, completing the series.
The program launched in June, National Adult Sex Education Month, and was completed in August, Sexual Health Month.
“We are always very intentional with our planning,” said M.D. Science Lab VP of Sales and Marketing Briana Watkins. “We knew that we wanted to provide our retail partners with a way their staff could be trained extensively, and we also knew the training had to be dynamic, self-paced and fun.
Watkins added, “Feedback we’re receiving about our expert certification program is that it’s helping staff members feel more confident and capable in their roles, which is helping with employee retention.”
The online Swiss Navy Certified Expert course, a rep noted, may be accessed online on multiple devices “at any day and time to fit into retail staff schedules.”
The course covers subjects such as types of consumable goods, in-depth knowledge of uses and solutions and “Did You Know” tidbits to help initiate conversations with consumers. The course was created in a bite-sized format so that retail staff can easily navigate their way to certification on any time schedule.
Upon successfully completing all 10 modules, each trainee receives a certificate announcing them as a Swiss Navy Certified Expert, and a certification pin.
Retailers and their staff can sign up here.
For more from Swiss Navy, visit its B2B Resource Center.
