SegPay Launches 'Ideas Portal'

SegPay Launches 'Ideas Portal'

FT. LAUDERDALE, Fla. — SegPay has announced the launch of its new Ideas Portal, which the company calls “a hub for merchants to share feedback and suggestions to improve the company’s service.”

SegPay’s Ideas Portal is set to serve as a central location to collect feature suggestions, guaranteeing that all merchant feedback will be received and considered.

Based on merchant feedback, the company says it has already developed new features and enhancements to improve the user experience of its recently launched merchant portal, which it hopes to further improve with the Ideas Portal, encouraging merchants to keep sharing their thoughts and ideas on how to make SegPay better.  

“Our merchants have been giving us great insight on the features they need, and we’ve been listening,” said SegPay CEO Cathy Beardsley. “We developed our Ideas Portal because we wanted to let our clients know that they have a voice in what we do. There’s no better place to get advice than directly from merchants who use the portal every day.”

Some of the current features undergoing updates in response to client feedback include better retention tools that allow the reactivation of cancelled subscriptions and the ability to suspend or temporarily pause subscriptions; as well as more robust alternative payments, such as SEPA, Giropay, iDEAL, EPS, Astropay, Trustpay, PostFinance, Teleingreso and more.

Merchants can check the Ideas Portal to see suggestions in the pipeline, and to vote for their favorites. 

“We want our merchant portal to be an ongoing, collaborative process,” said SegPay VP of Operations Jeff Rozenzweig. “We encourage merchants to continue to provide feedback for what they want.”

“For example, are there specific retention tools or alternative payments they want to see? What other features and reports would be helpful for them?” Rozenzweig adds. “Our clients’ ideas matter, and we want to hear them.”

The company’s merchant portal was updated last month to include new and enhanced capabilities for SegPay clients. The updates made the portal faster and simpler to navigate. It also now provides an intuitive interface so merchants can easily pull reports to see the latest metrics about transactions on the site. With the updated portal, business owners can access and manage account information from virtually any device at any time.

For more information, click here.

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

UK Lawmaker Calls for Appointment of 'Porn Minister'

Baroness Gabrielle Bertin, the Conservative member of Parliament who recently convened a new anti-pornography task force, is calling for the appointment of a “minister for porn,” according to British news outlet The Guardian.

FSC Toasts Jeffrey Douglas for 30 Years of Service

n the very same evening when the adult industry was hit hard by the Supreme Court ruling supporting Texas’ controversial age verification law, HB 1181, members of the Free Speech Coalition board, staff and supporters gathered to celebrate Jeffrey Douglas’ 30 years as board chair — a fitting reflection of his reputation as an eternal optimist.

TTS Opens UK Testing Location

Talent Testing Service (TTS) has opened a new U.K. location in Ware, Hertfordshire.

FSC: Age-Verification Laws Go Into Effect South Dakota, Georgia, Wyoming on July 1

The Free Speech Coalition (FSC) has published a statement regarding new age verification laws set to go into effect tomorrow in South Dakota, Georgia, and Wyoming.

FSC Responds to Supreme Court Decision on Texas AV Law

The Free Speech Coalition (FSC) has released a statement responding to last week's Supreme Court decision on FSC v. Paxton, the Texas age verification law.

Sex Work CEO Debuts Upgraded 'GPTease' AI Assistant

Sex Work CEO has introduced the new Canvas in-chat editing feature to its AI-powered, NSFW text generator, GPTease.

UPDATED: Supreme Court Rules Against Adult Industry in Pivotal Texas AV Case

The U.S. Supreme Court on Friday issued its decision in Free Speech Coalition v. Paxton, striking a blow against the online adult industry by ruling in support of Texas’ controversial age verification law, HB 1181.

North Carolina Passes Extreme Bill Targeting Adult Sites

The North Carolina state legislature this week ratified a bill that would impose new regulations that industry observers have warned could push adult websites and platforms to ban most adult creators and content.

Supreme Court Ruling Due Friday in FSC v. Paxton AV Case

The U.S. Supreme Court will rule on Friday in Free Speech Coalition v. Paxton, the adult industry trade association's challenge to Texas’ controversial age verification law, HB 1181.

Ofcom: More Porn Providers Commit to Age Assurance Measures

A number of adult content providers operating in the U.K. have confirmed that they plan to introduce age checks in compliance with the Online Safety Act by the July 25 deadline, according to U.K. media regulator Ofcom.

Show More