HILLSBOROUGH, N.C. — For more than two years, Adam & Eve Pictures, a division of PHE, Inc., had been searching for a large file transfer solution that met its needs, and has adopted eSecureSend (eSS) as a result.
The product of a small team of developers who are driven to make file transfers over the web work reliably, securely and efficiently, eSecureSend offers an alternative to sending large files via FTP and shipping hard drives through the post office.
According to the company, eSS delivers fast transfers with a non-traditional pricing model of pay-per-transfer, and can transfer files without requiring IT to open up new ports and more.
Adam & Eve Pictures works with both scheduled and popup projects based on the contracts that representatives negotiate with vendors around the world. Before eSS, they would send and receive hard drives resulting in high shipping costs, man hours spent and slow turnaround for meeting clients’ requests.
To replace the $200 it takes to ship a single hard drive internationally, the file transfer solution had to be easy for clients to use, beat the pricing for buying and shipping the hard drives, and transfer 100GB+ files quickly and reliably.
“We had been looking into ways we could send large files to our clients all over the world and had talked to a few other companies that offered such services,” PHE Production Manager Rachel Vigneaux stated. “We found eSecureSend and really liked how they took the time to understand what our exact needs were and not just try to sell us a one size fits all package.”
According to eSecureSend CEO Jami Choudhury, SaaS companies that provide file transfer services often charge a monthly flat-fee and bind companies to year-long contracts, whereas eSecureSend requires no long-term contracts and charges only for the gigabytes transferred.
“File transfers aren’t the same for everyone. Some people are dealing with very large files only once or twice a month while others are moving terabytes at a time,” Choudhury explains. “It doesn’t make sense to not accommodate needs based on each company’s workflow. So when PHE needed a solution that made sense for them, we listened and we adapted.”
PHE and eSecureSend worked together for most of 2015.
“With every file transferred, the team would check in not just with PHE but with their clients that were receiving the files as well,” Vigneaux says. “Their attention to detail and follow through on the service they provide is amazing. That alone makes them stand out.”
Choudhury says this is an example of how eSecureSend offers more than just software.
“If PHE’s clients aren’t happy with our file transfer experience, we’re not happy. Because that’s PHE’s name on the line and they can’t do their work if their client isn’t able to download the file due to a language barrier or slow bandwidth,” Choudhury added. “So we’ll do whatever it takes to make sure everyone involved in the file transfer is getting what they need.”
“Whenever we’re sending movies to clients in Korea, Hong Kong, Canada or Germany, I don’t have to worry,” PHE movie editor Joe Kinder says. “I know that eSecureSend will be there to help in any way needed because they’ve been there every time, even at 3 a.m.”
For more information, visit eSecureSend.com.