Articles by Josh Ortiz

opinion

How Adult Retailers' Expertise Outshines Mainstream

Pandemic lockdowns and curbside pickups got many folks accustomed to shopping online, but now the allure of shopping in person has begun to return, and brick-and-mortar retailers need to meet that demand.

Josh Ortiz ·
opinion

Setting a Welcoming Tone for Retail Shoppers of All Genders

I’ve always felt like I was an ally and supporter of the LGBT community, but I’m learning I have no concept of what it means to be nonbinary or how to address my customers in a way that doesn’t involve gender.

Josh Ortiz ·