ImLive Celebrates AWSummit and Bucharest Summit Awards, Expands Customer Service Channels

ANDORRA —  ImLive and its hosts received multiple awards at recent editions of AWSummit and Bucharest Summit. The company also has expanded its customer service channels.

At AWSummit, held in Bucharest, ImLive received the "Best European Platform" award, acknowledging its contributions to the cam industry over the past year and “reflecting the company's dedication to innovation, reliability, and user experiences,” a rep noted.

ImLive host and studio rep Mereane was presented the "Best Industry Representative" award at AWSummit in recognition of her outstanding work over the last year.

“This is now an exceptional four times she has won the award from various prestigious industry events,” the rep explained.

ImLive exclusive host JenniferBrooks won the "Best Romanian Model” award and was also inducted into the AWSummit Hall Of Fame.

As part of this years AWSummit Choice Awards, ImLive was also recognized for the outstanding efforts of three of its leading hosts. Hottynicole was named ImLive's Shining Star 2023, JessieSoulx was named Best ImLive Host 2023 and AnnieSkye received the ImLive Award for Excellence.

At Bucharest Summit, JenniferBrooks won the Independent Female Model of The Year award.

“It’s just been an incredible year so far. I never thought I would be in this position, I’m so happy,” JennifferBrooks enthused.

“It was a well deserved recognition for a year of hard work and determination showing what it takes to be a top model in the industry,” the rep said.

ImLive VP for Business and PR Adrian Stoneman enthused, “We are truly honored to receive these prestigious awards. They serve as a testament to ImLive and its Hosts pursuit of excellence and the ability to evolve and create the best user experience possible.”

New Customer Service Channels

ImLive has also expanded its customer service channels, adding Telegram, Twitter and WhatsApp options.

This strategic move, the rep explained, “aims to enhance the customer experience by improving engagement and providing rapid, convenient and accessible support options for our valued clients. With the rapid growth of digital communication and the increasing popularity of messaging platforms, ImLive recognizes the importance of meeting customers’ needs on their preferred platform. By extending our customer service capabilities to Telegram, Twitter and WhatsApp, we are offering our clients greater flexibility and convenience in reaching out to us for assistance, inquiries, and feedback.”

The rep added that by integrating these channels into ImLive’s customer service ecosystem, the company is “empowering our customers to engage with us using the platforms they prefer, while also enabling faster response times and improved query resolution.”

To connect with ImLive via these new channels, customers can find the link displayed on the main page and enjoy a range of extended benefits, including the ability for Instant Assistance: Customers to reach out to a dedicated support team in real-time, receiving prompt responses to their queries and concerns; the choice of preferred channel to connect with the company, and exclusive bonus offers sent directly to their chosen messaging platform.

Stoneman explained that the expansion was part of ImLive's ongoing commitment to customer satisfaction.

"We firmly believe in the personal human connection, the same strength we have with the connection between hosts and members," he stated. "We look forward to engaging with our customers through these new avenues and delivering the highest level of support, putting our people in the front to assist humanly the needs of our customers.”

For more information, visit ImLive.com.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Op-Ed: The Guardian's XBIZ Amsterdam Podcast Dismisses Creators' Experiences

British newspaper The Guardian’s podcast coverage of XBIZ Amsterdam 2025 purports to investigate the power dynamics of today’s online adult industry. Instead, it ignores creators’ voices, airs tired and outdated preconceptions about the business, and rehashes the unsupported claims of anti-pornography crusaders.

Eva Maxim, BranditScan Launch 'Killer' Promo

Eva Maxim and BranditScan have partnered for the Killer Creator Giveaway promotion.

2026 XBIZ Exec Awards Nominees for Online Industry Announced

XBIZ is pleased to announce the nominees for the online industry edition of the 2026 XBIZ Exec Awards, set to be presented as part of the annual XBIZ Honors ceremony on Wednesday, Jan. 14 in conjunction with the XBIZ 2026 digital media conference.

AEBN Publishes Report on POV Trends

AEBN has published a report on POV and gonzo categories from its straight and gay theaters.

Joybear Pictures to Launch 'I Really Love' Studio Imprint

Joybear Pictures has announced that its new studio imprint, I Really Love, will launch in January.

Pineapple Support to Host 'Life Transitions' Support Group

Pineapple Support is hosting a free online support group on navigating transitional and liminal spaces.

CamSoda Launches 'Trick or Tease' AI Companions

CamSoda has launched its Halloween-themed Trick or Tease AI companions.

Russian Lawmakers Call for Age Verification

Two Russian lawmakers have called on the country’s government to implement age verification for adult content.

British Documentary Spotlights XBIZ Amsterdam With Candid Conversations

British creator and host Josh Pieters traveled to XBIZ Amsterdam to film a documentary about the annual European adult industry conference.

XBIZ 2026 to Debut 'New Talent Go-See' Special Event

XBIZ 2026, North America’s premier adult industry conference, will debut a special event designed to help new talent jump-start their careers: the New Talent Go-See.

Show More