ANDORRA — ImLive and its hosts received multiple awards at recent editions of AWSummit and Bucharest Summit. The company also has expanded its customer service channels.
At AWSummit, held in Bucharest, ImLive received the "Best European Platform" award, acknowledging its contributions to the cam industry over the past year and “reflecting the company's dedication to innovation, reliability, and user experiences,” a rep noted.
ImLive host and studio rep Mereane was presented the "Best Industry Representative" award at AWSummit in recognition of her outstanding work over the last year.
“This is now an exceptional four times she has won the award from various prestigious industry events,” the rep explained.
ImLive exclusive host JenniferBrooks won the "Best Romanian Model” award and was also inducted into the AWSummit Hall Of Fame.
As part of this years AWSummit Choice Awards, ImLive was also recognized for the outstanding efforts of three of its leading hosts. Hottynicole was named ImLive's Shining Star 2023, JessieSoulx was named Best ImLive Host 2023 and AnnieSkye received the ImLive Award for Excellence.
At Bucharest Summit, JenniferBrooks won the Independent Female Model of The Year award.
“It’s just been an incredible year so far. I never thought I would be in this position, I’m so happy,” JennifferBrooks enthused.
“It was a well deserved recognition for a year of hard work and determination showing what it takes to be a top model in the industry,” the rep said.
ImLive VP for Business and PR Adrian Stoneman enthused, “We are truly honored to receive these prestigious awards. They serve as a testament to ImLive and its Hosts pursuit of excellence and the ability to evolve and create the best user experience possible.”
New Customer Service Channels
ImLive has also expanded its customer service channels, adding Telegram, Twitter and WhatsApp options.
This strategic move, the rep explained, “aims to enhance the customer experience by improving engagement and providing rapid, convenient and accessible support options for our valued clients. With the rapid growth of digital communication and the increasing popularity of messaging platforms, ImLive recognizes the importance of meeting customers’ needs on their preferred platform. By extending our customer service capabilities to Telegram, Twitter and WhatsApp, we are offering our clients greater flexibility and convenience in reaching out to us for assistance, inquiries, and feedback.”
The rep added that by integrating these channels into ImLive’s customer service ecosystem, the company is “empowering our customers to engage with us using the platforms they prefer, while also enabling faster response times and improved query resolution.”
To connect with ImLive via these new channels, customers can find the link displayed on the main page and enjoy a range of extended benefits, including the ability for Instant Assistance: Customers to reach out to a dedicated support team in real-time, receiving prompt responses to their queries and concerns; the choice of preferred channel to connect with the company, and exclusive bonus offers sent directly to their chosen messaging platform.
Stoneman explained that the expansion was part of ImLive's ongoing commitment to customer satisfaction.
"We firmly believe in the personal human connection, the same strength we have with the connection between hosts and members," he stated. "We look forward to engaging with our customers through these new avenues and delivering the highest level of support, putting our people in the front to assist humanly the needs of our customers.”
For more information, visit ImLive.com.
