MobiusPay Integrates With Visa's 'Order Insight' Platform

MobiusPay Integrates With Visa's 'Order Insight' Platform

ST. PETERSBURG, Fla. — MobiusPay has announced a "direct integration" of its Dispute Resolution Service with Visa’s Order Insight platform.

Visa's Order Insight "connects cardholders, merchants and issuers to resolve billing confusion and disputes in real time," noted a rep.

"Too frequently, chargebacks are initiated simply because the consumer does not recognize any of the details provided on their credit card statement," the rep continued. "Order Insight eliminates confusion by providing details directly to the consumer, such as the time, date and place of purchase as well as the device used to make the purchase, in the case of online sales."

Advantages include "real-time data communication between card issuers and cardholders, the automatic shutdown of certain complaints before they become chargebacks and instant fraud notification," the rep said.

MobiusPay Founder and CEO Mia Hyun noted the company has "long understood that most chargeback disputes would probably be resolved if the buyer took the time to contact the merchant before contacting the bank."

"Unfortunately, few buyers reach out to the merchant until after they have started the chargeback process. By that time, there is very little the merchant can do other than take the time to fight it or accept the chargeback and the accompanying fees," said Hyun. "We have invested lot of time and money building our new platform that is directly integrated to Visa’s issuer platform — Order Insight. This system allows the issuer’s inquiry of a merchant’s transaction to be answered in less than one second, thus clearing up any questions or concerns from the issuer thereby preventing chargebacks from occurring.”

COO Jonathan Corona noted MobiusPay has "a well-established direct connection with Visa and is not a reseller."

"While many other processors are actually resellers of services provided by another company, we have found there are major advantages to having a direct connection with Visa," he added. "We’ve engineered and built the MobiusPay platform to help our clients integrate with their gateway via fast and efficient API automation."

Visit MobiusPay online and on Twitter.

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Texas Resumes AV Lawsuit Against Aylo Following SCOTUS Decision

A district court judge in Texas has unfrozen the state’s $1.6 million lawsuit against Aylo for allegedly failing to comply with age verification requirements, Bloomberg Law is reporting.

JuicyAds Wins Trademark Infringement Case Against Fraudulent Domain

JuicyAds has won its World Intellectual Property Organization (WIPO) case against a website using a similar domain to impersonate the company's site and defraud customers.

Anissa Kate, Jordan Starr Top AEBN for Q2 of 2025

AEBN has published its top-selling stars for the second quarter of 2025, with Anissa Kate landing atop the leaderboard for straight theaters and Jordan Starr heading up the gay rankings.

AEBN Reveals Eva Maxim as Top Trans Star for Q2 of 2025

AEBN has published its top trans stars list for the second quarter of 2025, with Eva Maxim landing atop the leaderboard.

France Reinstates Age Verification Rule for EU Sites

France’s highest court, the Council of State, on Tuesday reinstated age verification rules for EU-based sites under the country’s Security and Regulation of the Digital Space (SREN) law, ruling in favor of the French government and against Hammy Media.

Whisper Fans Joins Pineapple Support as Supporter-Level Sponsor

Whisper Fans has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

Utherverse Launches 'Red Light Center' Virtual World

Virtual reality and metaverse technology company Utherverse has launched its new virtual world, RedLightCenter.io.

European Commission Approves AV Guidelines, Unveils Prototype App

The European Commission on Monday released its final, approved guidelines for protecting minors online under the EU’s Digital Services Act (DSA) and made public a “white label” age verification app intended to help sites and platforms comply with age verification rules under the DSA.

Show More