Twitter's New Terms of Service, Effective January, Reserves Right to Shadowban

Twitter's New Terms of Service, Effective January, Reserves Right to Shadowban

SAN FRANCISCO — Twitter, the one major social media platform that tolerates open sexual expression, and users who are sex workers, has unveiled a new set of Terms of Service effective January 1, 2020.

Over the past few days Twitter users have been prompted to press “agree” to the new Terms of Service, though it is safe to assume that most users have not looked in-depth into the changes from the current Terms of Service, which went into effect in March 2018.

The changes to the Twitter Terms of Service, however, might affect content uploaded by sex workers and others in the adult community.

Twitter Adds Own Definition of Shadowbanning To TOS

The changes amount to about 10 lines scattered through the 12-page document.

While some of them are mere clarifications from the previous TOS, and one paragraph concerns the Twitter Vulnerability Reporting Program, there’s one change in the terms of service that should concern those interested in the company’s control over the content that one’s followers see.

In a nutshell: Twitter has explicitly reserved the right to shadowban, under the legalese of “limit distribution or visibility of any Content on the service.”

This is the paragraph from the March 2018 terms of service, which apply until December 31, 2019:

"Our Services evolve constantly. As such, the Services may change from time to time, at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or to users generally. We also retain the right to create limits on use and storage at our sole discretion at any time. We may also remove or refuse to distribute any Content on the Services, suspend or terminate users, and reclaim usernames without liability to you."

And this is the revised passage, effective January 1, 2020 (italics added by XBIZ):

"Our Services evolve constantly. As such, the Services may change from time to time, at our discretion. We may stop (permanently or temporarily) providing the Services or any features within the Services to you or to users generally. We also retain the right to create limits on use and storage at our sole discretion at any time. We may also remove or refuse to distribute any Content on the Services, limit distribution or visibility of any Content on the service, suspend or terminate users, and reclaim usernames without liability to you."

The change only applies to users who live outside the European Union or European Economic Area. This includes all users in the United States.

Twitter has two sets of Terms of Service, one of which only applies to users within the European Union or European Economic Area. The paragraph in question in the European TOS, effective January 2020, is identical to the March 2018 TOS, without the 10 crucial words by which the company reserves the right to shadowban content (“limit distribution or visibility of any Content on the service”) at their sole discretion.

Many members of the adult industry, and also many friends and fans, have noticed that standard Twitter features — especially predictive text when @ing, tagging or attempting to message — have been disabled by the company for their Twitter accounts.

XBIZ has repeatedly attempted to contact Twitter over the last few months about what appears to be discriminatory practices against sexual expression, and sex workers, and about their slow response to the “Omid” harassment campaign coordinated between the Instagram and Twitter platforms by malicious actors, but we have received no response.

For both versions of the Twitter Terms of Service (January 2020, followed by March 2018), click here.

Related:  

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Florida Congressman Files Latest Bill to Repeal Section 230

Rep. Jimmy Patronis of Florida has become the latest member of Congress to propose legislation that would repeal Section 230 of the Communications Decency Act, which protects interactive computer services — including adult platforms — from liability for user-generated content.

Irish Parliamentary Committee Weighs Stricter AV Laws

The Irish national parliament’s Joint Committee on Arts, Media, Communications, Culture and Sport met Wednesday to discuss regulation of online platforms and improving online safety, including calls for stricter age verification by adult sites.

Ofcom Issues Guidance on Age Check Placement for Adult Sites

U.K. media regulator Ofcom on Wednesday published its recommendations for where and how adult sites should deploy age checks as required for compliance with the Online Safety Act.

Tubes Booster Launches Web Hosting Solutions

Content hosting platform Tubes Booster has launched two new hosting solutions.

YourPaysitePartner Rebrands as Paysite.com

YourPaysitePartner has officially been rebranded as Paysite.com.

SWR Data Announces 2026 'State of Creator' Winter Report

Adult industry market research outfit SWR Data has announced that it will release data from its annual State of the Creator survey at an XBIZ LA workshop, taking place at the Kimpton Everly Hotel.

Holly Randall Launches Marketing Firm, Signs Stripchat Deal

Holly Randall has launched her new marketing firm, Holly Randall Agency, and signed the agency’s first deal with Stripchat.

2026 XBIZ Conference Speaker Lineup Announced

XBIZ is pleased to announce the release of the full speaker lineup for XBIZ 2026, the latest edition of North America’s largest adult industry conference, set to take place Jan. 12-15 at the Kimpton Everly Hotel in Hollywood.

Dreamcam Rolls Out Browser-Based Passthrough VR

Dreamcam has introduced passthrough VR to its livestreaming platform.

2026 TEAs Nominees Announced

Nominees for the 2026 Trans Erotica Awards (TEAs), presented by Clips4Sale, have been announced. The ceremony will return to the Avalon in Hollywood on Sunday, March 8.

Show More