HORSHAM, Pa. — Xgen Products has launched a retailer support program to assist retailers connect on a deeper level with their customers through education and in-store training.
Under the program, Xgen provides product training sessions for a wide range of products, product testers, marketing and display materials, in addition to eye-catching signage which engages customers and highlights product features.
Xgen was recipient of Specialty Distributor of the Year at the 2018 XBIZ Awards.
“With so many products, manufacturers and ever-changing customer needs, we are proud to be able to add in-store training to our list of offerings.” said Andy Green, president of Xgen products. “We have already received great feedback during beta testing, and retailers we have visited report immediate improvement in customer satisfaction and sales.”
“Empowering retail staff with product education and statistics about buying trends by demographic is essential for retail success and long-term viability,” Green added.
As part of the in-store training program, staff members will learn the differences and capabilities of products such as a wand vibrator, a multispeed rabbit-style vibe, fetish gear and sensual apparel, as well as menswear, sexy cosplay costumes, wigs, in addition to information about how a wide range of personal items can enhance intimacy.
Besides learning the benefits and features of a wide range of products during product demonstrations by Xgen’s knowledgeable team members, retail staff will learn unique selling techniques that will help move products and enhance customer satisfaction.
To learn more about the retailer support program or schedule an in-store training session, contact an Xgen representative, or visit Xgenb2b.com.
