HIGHTSTOWN, N.J. — IVD|ECN has announced its introduction of a new text messaging service designed to improve customer care.
According to the company, customers can now stay informed of new arrivals, important updates and limited time special offers, with the ease of receiving a text message.
“Cellular and mobile devices have brought people together for a more connected world,” explains IVD|ECN Sales Manager, Jereme C., “and IVD|ECN has innovated this aspect to help us better serve our customers.”
To receive updates from IVD, text “IVD” to 313131, and to receive updates from ECN, text “ECN” to 313131. Participants will receive a welcome text asking them to reply with their first and last name.
To personalize the program, customers can add their account representative’s name to their first text to the IVD|ECN text messaging service. For example, if Jereme is the customer’s IVD rep, customers can text “IVD Jereme” to 313131 to join that rep’s group.
Additionally, if a customer wishes to take advantage of a deal that they hear about via text, there is no need to wait — they can text IVD|ECN back, and provided they gave their name when they first signed up, IVD|ECN will be able to process the order or have their rep contact them.
“In our industry, timeliness is everything, and with IVD|ECN’s new Text Message Service, we have the ability to deliver and receive time-sensitive information about new arrivals, important updates, and limited time offers with unprecedented efficiency,” Jereme C. adds. “We urge retailers to take a moment and sign up for this great new service today. Our world revolves around you, and we want you to be part of it!”
IVD|ECN distributes the industry’s largest selection of adult videos and pleasure products, with three locations nationwide, in New Jersey, California and Florida.
For more information, call (800) 999-2483, or visit IVD1.com or ECN.com.
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