Electracash Extends Customer Support

SIGNAL HILL, Calif. – Electracash, a provider of Internet payment processing services, has announced the launch of two new customer support services for merchant and consumers: 24x7 Tech Support and LivePerson Chat. Intended to exemplify Electracash's commitment to excellence, these new options increase the number of ways that merchants and their customers can access Electracash's Help Desk services.

24 hour Tech Support allows Electracash to service merchants requesting support with their eCheck functionality and associated reports, regardless of the day or time (including holidays). Merchants can simply call the technical support line at (901) 684-6266 or toll-free (877) 684-6266 any time to reach an Electracash technician.

LivePerson Chat allows Electracash merchants and their customers to interact online with a Help Desk representative for all support needs during normal business hours. LivePerson is available for technical services, other merchant services, and even consumer services (for customers of those merchants using Electracash as their eCheck Customer Service provider). LivePerson Chat hours are 8 AM to 5 PM Central time for Technical Service, and 8 AM to 5 PM Pacific time for Merchant and Customer Services.

"Electracash continues to invest in new technologies that will enhance merchant and consumer security and support for Internet check usage. These new customer service options are offered in addition to existing account management programs, including Electracash's proprietary online reporting and risk management programs," said Lee Falls, CEO of Electracash.

"In the age of our global marketplace, 24x7 live support is essential. LivePerson allows any company personnel to log on and assist the customer as needed. We've escalated support to where our programmers and other technical staff can assist customers directly," Electracash sales representative Holly Moss told XBiz, adding that "We're dealing with people all around the world, and now they can get support when they need it."

Electracash provides businesses the ability to accept eChecks and make Direct Deposits in the US and Canada, and to initiate wire transfers around the globe, for both business and consumer transactions. New and existing merchants who have an account with Electracash can take advantage of the added support offerings now.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

2025 XBIZ Amsterdam Website Launches With Call for Speakers

XBIZ is pleased to announce that the website for its annual European conference, XBIZ Amsterdam, is now live.

NC Governor Vetoes Bill Targeting Adult, Could Face Override

North Carolina Governor Josh Stein today vetoed a bill imposing new regulations that adult industry observers have warned could push adult websites and platforms to ban most adult creators and content.

25,000 Sign Petition to Legalize Pornography in Ukraine

An OnlyFans model’s petition to decriminalize pornography in Ukraine has amassed the 25,000 signatures required for official consideration by President Volodymyr Zelensky.

WannaCollab Joins Pineapple Support as Supporter-Level Sponsor

WannaCollab has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

FSC Unpacks SCOTUS Age Verification Ruling in Webinar

The Free Speech Coalition conducted a public webinar Tuesday to help adult industry stakeholders understand the Supreme Court’s recent decision in FSC v. Paxton, and its potential implications.

UK Lawmaker Calls for Appointment of 'Porn Minister'

Baroness Gabrielle Bertin, the Conservative member of Parliament who recently convened a new anti-pornography task force, is calling for the appointment of a “minister for porn,” according to British news outlet The Guardian.

FSC Toasts Jeffrey Douglas for 30 Years of Service

n the very same evening when the adult industry was hit hard by the Supreme Court ruling supporting Texas’ controversial age verification law, HB 1181, members of the Free Speech Coalition board, staff and supporters gathered to celebrate Jeffrey Douglas’ 30 years as board chair — a fitting reflection of his reputation as an eternal optimist.

TTS Opens UK Testing Location

Talent Testing Service (TTS) has opened a new U.K. location in Ware, Hertfordshire.

FSC: Age-Verification Laws Go Into Effect in South Dakota, Georgia, Wyoming on July 1

The Free Speech Coalition (FSC) has published a statement regarding new age verification laws set to go into effect tomorrow in South Dakota, Georgia, and Wyoming.

FSC Responds to Supreme Court Decision on Texas AV Law

The Free Speech Coalition (FSC) has released a statement responding to last week's Supreme Court decision on FSC v. Paxton, the Texas age verification law.

Show More