LOS ANGELES — CalExotics announced today that its entire product catalog would be backed by a one-year warranty.
Effective immediately, the new CalExotics warranty program covers products up to one year after the purchase date. Consumers can take advantage of the warranty program for any CalExotics product purchased within the last year. With a simple online claim form, consumers can receive a replacement of the same model free-of-charge.
“We stand behind the quality of our products, and we believe that providing transparency is of the utmost importance,” says Susan Colvin, founder and CEO at CalExotics. “Our one-year warranty gives consumers the opportunity to buy with confidence knowing the manufacturer stands behind everything they make.”
CalExotics is a pleasure products industry pioneer, which was among the first to offer product warranties.
“We’re proud to see that over time, other companies have followed in our footsteps to ensure consumers are well taken care of,” Colvin said.
CalExotics offers consumer resources such as how-to videos, full-time customer service team, sex educational posts and other friendly information on the company website.
“People know and love us because we go above and beyond for our customers,” says Jackie White, executive vice president at CalExotics. “This is just another way to remind them that they are our number one priority.”
To learn more about CalExotics, visit b2b.calexotics.com.
