Aneros Issues Voluntary Recall on Vice 2 Due to Program Error

Aneros Issues Voluntary Recall on Vice 2 Due to Program Error

HOUSTON — Aneros is issuing a voluntary recall of its new Vice 2 hands-free prostate massager for a manufacturing defect that reduces its ability to perform certain functions. The company said the defect poses no safety risk.

“We regret to announce a voluntary recall for the Vice 2 after discovering a manufacturing defect which reduces functionality,” said Brent Aldon, director of sales and marketing. “We are committed to providing the full experience Vice 2 was intended to offer, and we’re doing everything in our power to make sure our customers are satisfied.”

Aneros engineers found the defect on some Vice 2 massagers, which causes several of its 18 vibration patterns to operate at one speed only.  

Customers can learn how to return their Vice 2 to Aneros by visiting or emailing to request a prepaid shipping label; return shipping is free to the customer. Customers who purchased the item from the Aneros website may ask for a refund or a warranty exchange for a replacement unit. Replacement units will be shipped to customers in September.

The entire Vice 2 set — including the device, remote, and charging cable — must be returned to receive a refund, which will be issued upon receipt of the product.

For warranty exchanges, only the device, excluding remote and charging cable, need be returned. Device-only exchanges will be accepted when Vice 2 replacements are available in September and will be shipped within three-to-five business days of receipt of the defective unit.

Only Vice 2 purchases from authorized Aneros retailers will be eligible for a warranty exchange.

“We apologize to all of our customers for any inconvenience this may have caused and we appreciate their patience as we continue to resolve this issue,” Aldon added.

For more information, visit


Copyright © 2024 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News, Lovense Mark 5-Year Partnership With Promo Campaigns

To mark its five-year partnership with Lovense, renewed its commitment as the full line distributor of Lovense products line for the Indian market and commissioned special promotional campaigns.

2024 AltStar Awards Winners Announced

Winners of the 2024 AltStar Awards, presented by Bad Dragon, were revealed during an in-person ceremony in Las Vegas on Sunday, June 9.

Eldorado to Carry Vella Women's CBD Pleasure Serum

Eldorado Trading Company is now exclusively carrying Vella Women’s CBD Pleasure Serum.

Eric Idema Steps Down as EQOM CEO, Marc van Boven to Succeed

Eric Idema will end his tenure as CEO of the EQOM Group, the company behind ONE-DC and EasyToys.

Icon Debuts New 'AlienNation' Styles

Icon Brands has introduced eight new styles to its AlienNation line of fantasy and science fiction-themed dildos and vibrators.

Nadgerz Puts Balldo Up for Sale

Nadgerz Inc., owner of Balldo, has put the line of pleasure products up for sale.

Sportsheets Reintroduces 'No Matter Where' Bondage Restraint System

Sportsheets has reintroduced its No Matter Where bondage restraint system, after selling out in January.

Dingfoo Debuts 'Arc Vibration Ball'

Chinese pleasure brand Dingfoo has introduced its new Arc Vibration Ball.

Screaming O Unveils Remote-Controlled 'Ohare' Vibrating Ring

Screaming O has launched its Remote-Controlled Ohare Vibrating Ring.

Personal Fav Co. Launches 'Play' Intimate Flushable Wipes

Personal Fav Co. has introduced its Play flushable intimate wipes.

Show More