Op-Ed: Pleasure Chest Responds to NYC Union's False Claims

Op-Ed: Pleasure Chest Responds to NYC Union's False Claims
Ariana Rodriguez

Editor’s note: Pleasure Chest head of business operations Sarah Tomchesson has penned the following op-ed to address recent claims made by New York’s RWDSU Union.

NEW YORK — A number of articles were published on Friday citing a press release issued by the RWDSU Union regarding the recent Unionization of NYC workers at the Pleasure Chest, a progressive adult retailer.  These articles went to print without seeking comment from the Pleasure Chest and presented biased claims as fact. 

The Union would like to position the Pleasure Chest as blind to the conditions faced by our largely LGBTQ workforce and claim we have unfair labor practices and subject our workers to harassment.  While these claims make for attention grabbing headlines, arguably their main aim is to help bolster RWDSU’s standing on the national stage as a Union that is putting LGBTQ rights at the center of their efforts. This Union has only very recently begun to position LGBTQ protections as an organizing priority and their claims positioning the Pleasure Chest as an oppressive work environment are simply false. I argue that we have set the standard in our industry, not only in progressive policies and protections, but also in wages and benefits for decades.

  • Pleasure Chest was the first in our industry to offer full time schedules, health insurance benefits and paid time off, and has remained committed to this for decades.
  • Pleasure Chest compensation is 25% higher than industry standard when compared to retailers operating in metropolitan cities and excluding the pay our educators receive and the strong bonus and incentive program.
  • Pleasure Chest currently offers an employer-sponsored PPO health insurance plan for all staff.
  • Pleasure Chest sets eligibility for full-time benefits at 30 hours and 70% of Pleasure Chest staff nationwide are full-time and eligible for benefits.

I also strongly push back against the Union’s claims that the Pleasure Chest has cultivated a work environment that is insensitive to the needs of our workers, particularly our LGBTQ and gender non-conforming workers.

  • Pleasure Chest’s practice of prioritizing internal promotions and creating growth opportunities for our staff has resulted in 93% of management starting on the sales floor.  86% of Pleasure Chest management identifies as LGBTQ.
  • Pleasure Chest enacted a Gender Identity and Expression policy in 2012. The policy requires all staff to exhibit a nonjudgmental attitude toward gender diversity.  We accompany this policy with required gender diversity training and treat gender expression policy infractions as harassment.
  • Pleasure Chest’s progressive workplace protections include required safety training, which covers de-escalation techniques unique to our business, and protocols that prioritize staff safety.

The Union accuses Pleasure Chest of union busting. It is true that we took the opportunity to meet with our NYC teams in June. We held five meetings over the course of 3 weeks to ensure our staff was well-informed on the business of the Union, and how our policies, protocols, wages and benefits package stacked up against the recent Babeland contract the Union negotiated and has held up as the gold standard. We did hire a consultant as a resource to our workers to fill in the knowledge gaps where we have no expertise; we fired that consultant when it was reported to us that they were not meeting our company communication standards. We chose to use the time granted to us in the law to speak with our staff and make sure they were making their decision with the full knowledge, not of what the Union had promised, but of what they had actually delivered.  In the case of Babeland’s contract, it falls short of our current wages, benefits and progressive policies across the board. While we respect our workers’ right to unionize, we met with our teams to ensure they were clear on the rights and benefits they have without paying for Union representation. 

We, as management, are attuned to the issues our workers face because they are the same issues we as a community of LGBTQ-identified, sex industry workers face on a daily basis.  We will come to the negotiation table in good faith, not because we are forced to be concerned about the well being of our workers, but because we have been committed to that principle and to our mission of celebrating diversity and creating a safe space for our customers and workers alike for the past 46 years.

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