Red Apple Media Launches Webmaster Support Services

SAN DIEGO — Red Apple Media announced plans to begin offering a new level of webmaster membership support services.

The company says that one of the most time-consuming activities for a webmaster is to promptly answer support questions from their members. Routine questions such as password reminders and resets, site map questions, renewal information and pre-sales questions can take hours every day to answer. That is a few hours less that site owners and webmasters have to edit, post, and market their websites, let alone take any time off to relax and recharge, the company reasons.

While many websites try outsourcing support to companies outside the U.S., this often leads to frustration on both the webmasters and customers end. Working with a company that really does not understand how websites function, and all of the components such as streaming media, billing, and software such as proxypass is a large risk that can be avoided by working with a company that has the experience to support membership-based sites.

Red Apple Media said it started to offer webmaster membership support as a way "to help our clients build their business while  insuring the quality of support their members receive is accurate, professional, and fast."

"By leveraging our in-house support team based in San Diego and Phoenix we now offer those support services to handle day to day questions from your members," the company says. 

Red Apple's support team is based in the U.S. and has at least 10 years of computer skills, streaming and download, billing system, and customer support experience.

"We do not outsource and we do not hire anyone that hasn't worked with membership sites in the past," the company says. " We not only offer superior customer service but build long lasting relationships with our valued clients that entrust us with their business."

Red Apple Media, a division of dotCOM host, is based in San Diego with data centers in San Diego, California and Phoenix. It provides mission critical managed web hosting, dedicated servers, public, private and hybrid cloud server hosting, cloud storage solutions, media streaming, and a highly trained support team. The company has more than 12 years experience of hosting websites, e-commerce, and international companies we have the expertise and experience to help you grow. 

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

AEBN Publishes Report on DP Trends

AEBN has published a report on DP and extreme penetration categories from its straight and gay theaters.

Free Speech Coalition Appoints Megan Stokes to Board of Directors

The Free Speech Coalition (FSC) announced today that it has appointed Megan Stokes to its Board of Directors.

FansRevenue Acquires DivaTraffic

FansRevenue has acquired web traffic service DivaTraffic.

AEBN Announces Peter Green as Top Male Boy/Girl Performer for Summer 2025

AEBN has revealed its top 10 male Boy/Girl performers for summer 2025, with Peter Green landing atop the leaderboard.

Spicey AI Relaunches Site, Debuts $Spicey Tokens

Interactive voice chat platform Spicey AI has relaunched its website and introduced $Spicey tokens.

FSC: Missouri Age Verification Rule Will Not Take Effect August 30

The Free Speech Coalition (FSC) announced that Missouri's proposed age verification legislation will not take effect on August 30, as it had originally estimated.

Little Caprice, Marcello Bravo to Co-Host 2025 XMA Europa Awards

XBIZ is pleased to announce that husband-and-wife duo Little Caprice and Marcello Bravo will co-host adult’s biggest night in Europe: the 2025 XMA Europa Awards on Sept. 4, in the epic climax to XBIZ’s fall events series.

Germany Will Block Payments to AV-Noncompliant Adult Sites as of Dec. 1

Starting Dec. 1, Germany will implement new rules prohibiting financial institutions from providing payment services to adult sites deemed to have inadequate age verification systems and making it easier for the government to target websites mirroring the content of such sites.

Jerkmate Joins Pineapple Support as Partner-Level Sponsor

Jerkmate has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

FSC Launches Age Verification Toolkit for Adult Websites

The Free Speech Coalition (FSC) announced today that it has launched a comprehensive toolkit to help adult websites navigate age verification laws.

Show More