UMA Dumps Adult Industry Clients

LOUISVILLE, Kentucky -- United Mercantile Agencies, Inc. (UMA), a popular collection agency for the adult entertainment industry, dropped the bomb on its adult clients this week by terminating all future accounts.

The notification was sent via email to adult industry companies currently under contract with UMA, informing them that they are no longer honoring new adult collection claims as a result of a new employee protection policy.

"We are no longer accepting claims from this industry," the email stated. "Because of the many people involved in handling an account, it conflicts with our corporate sexual harassment policy."

UMA attributes its decision to a variety of complaints received from employees who felt uncomfortable handling files and transcription materials related to adult entertainment companies.

According to Rhonda Miller, a sales spokesperson for UMA, certain adult company names and URLs were upsetting UMA employees.

Miller told XBiz that her company's decision not to work with the adult industry anymore was in keeping with its harassment policy, and while only a few employees had so far complained, UMA was looking after its own interests at this time.

Miller told XBiz that no sexual harassment lawsuits have yet been filed.

"Companies get sued for just about everything these days by their employees," Miller said, although she would not give any specifics about UMA's prior history.

When asked how many adult companies UMA represented, Miller would not say, although she said that the company was currently reviewing its records.

"This is the stand UMA has taken at this time," Miller told XBiz, adding that most adult industry claims had not amounted to much anyway.

"Most of them were 'uncollectible' because the debtors were deviant and generally had no intention of ever paying their bills in the first place," Miller said.

Founded in 1917, UMA deals with accounts receivable and commercial collection through a number of affiliate organizations, including The Commercial Collection Agency of America. For each client, UMA processes a maximum of 100 claims every two years and accepts either a pre-pay on the number of collections, or a 35 percent commission on all recovered funds.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

New Creator Directory 'TrustyFans' Launches

TrustyFans, a new directory for creators, has officially launched.

Corey Silverstein to Host Webinar on 'SCOTUS Age Verification Ruling'

Where Does Age Verification Go From Here," to livestream July 10 at 4 p.m. (EDT).

FSC Publishes Guidance on Google Analytics Lawsuits

The Free Speech Coalition (FSC) has published guidance on how adult websites can protect themselves in the wake of several consumer class action lawsuits filed against sites for using Google Analytics.

BranditScan, CreatorTraffic Partner for 'Creators & Agencies' Initiative

BranditScan and advertising network CreatorTraffic have partnered for an initiative to help creators and agencies generate traffic and protect their content.

Teasy Agency Joins Pineapple Support as Supporter-Level Sponsor

Teasy Agency has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

Aylo, Pineapple Support Partner for Mental Health Video Series

Aylo has teamed up with Pineapple Support to create a safety video series aimed at educating performers and creators about mental health.

Ofcom Investigates FTV Sites for Possible AV Noncompliance

U.K. media regulator Ofcom is investigating First Time Videos, which operates the sites FTVGirls.com and FTVMilfs.com, for possible failure to comply with age assurance requirements under the Online Safety Act.

Stalwart Defender: Jeffrey Douglas on 30 Years Fighting for Free Expression

“If you had told me in 1995 that I would be on the FSC board for 30 years, I would have laughed out loud,” says Jeffrey Douglas.

FSC Publishes Analysis of Federal Trade Commission Event Promoting AV

Free Speech Coalition (FSC) has published an analysis of a Federal Trade Commission (FTC) event held this week that promoted age verification among other forms of speech regulation.

GirlsDoPorn Owner Michael Pratt Pleads Guilty to Sex Trafficking

Michael Pratt, former owner of the rogue website GirlsDoPorn, pleaded guilty in the U.S. District Court for the Southern District of California on Thursday to sex trafficking and conspiracy to commit sex trafficking charges, according to a report by City News Service.

Show More