Mobile Services Operator Cellfish Sued Over Billing Practices

SEATTLE — Cellfish is the latest mobile services operator to face accusations of letting aggregators charge cellphone customers for services they didn't ask for.

Cellfish is a major player in mobile services publishing with more than 14 million clients in the world who subscribe to the service. The company offers not only hundreds of thousands of ringtones, wallpapers and games, but it also distributes third-party softcore porn images and video.

Recent softcore videos include scenes from BangBros.com and PornKu.com, among others.

Numerous court settlements have been handed down through the years for premium mobile content fees, where companies like Cellfish have delivered content that is collected from customers by piggybacking on cellphone bills sent out by wireless carriers. Recent class-action suits have involved AT&T, as well as Mobile Messenger Americas. Both of those suits ended up in settlements.

The recent suit filed against Cellfish by Washington state resident Joshua Nicol claims that the company is illegally charging customers for the content. The suit seeks class-action status.

“Unlike transactions made using checks and credit cards, which require a signature or a highly private 16-digit credit card number, the only information a mobile content provider needs to charge a consumer for its products is the consumer’s cellphone number, it can cause that consumer to be billed for services and products irrespective of whether the consumer actually agreed to purchase them,” according to the suit.

Cellfish, which did not respond to XBIZ for comment on the suit, contracts billing to a third-party billing aggregator — in the suit’s case, m-Qube Inc. — and not the cellphone carrier. The billing aggregator then instructs the relevant cellular carrier to add the charges to the bill associated with the cellphone number.

The suit, filed at King County Superior Court, continues to say that because of Cellfish’s business model, the likelihood of false charges are enormous.

“If Cellfish wanted to end this illegal billing, it could do so in an instant,” the suit said. “All it would have to do to ensure that it is obtaining the consent of the charged party is agree to use a unique access code for each customer account.

“But instead of implementing such a simple safeguard, Cellfish has intentionally created and maintained a system that encourages wrongdoing at every step. Such system results in the wrongful charging of small amounts of money to large numbers of people.”

The suit seeks an award for damages against the class, as well as attorneys fees.

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

FSC Announces 2025 Board of Directors Election Nominees

The Free Speech Coalition (FSC) has announced the nominees for its 2025 Board of Directors election.

AdultHTML Launches Black Friday Web Design, Development Promo

AdultHTML has launched its annual Black Friday/Cyber Monday promo for web design and development, running through Dec. 5.

Canada Exempts Online Adult Content From 'CanCon' Quotas

The Canadian Radio-television and Telecommunications Commission (CRTC) has updated its broadcasting regulatory policies, exempting streaming adult content from “made in Canada” requirements that apply to other online material.

Creator Law Firm 'OnlyFirm' Launches

Entertainment attorney Alex Lonstein has officially launched OnlyFirm.com for creators.

German Court Puts Pornhub, YouPorn 'Network Ban' on Hold

The Administrative Court of Düsseldorf has temporarily blocked the State Media Authority of North Rhine-Westphalia (LfM) from forcing telecom providers to cut off access to Aylo-owned adult sites Pornhub and YouPorn.

FSC: NC Law Invalidating Model Contracts Takes Effect December 1

The Free Speech Coalition (FSC) announced today that North Carolina's Prevent Exploitation of Women and Minors Act goes into effect on December 1.The announcement follows:

NYC Adult Businesses Seek SCOTUS Appeal in Zoning Case

Attorneys representing a group of New York City adult businesses are asking the U.S. Supreme Court to hear an appeal of a lower court’s decision allowing enforcement of a 2001 zoning law aimed at forcing adult retail stores out of most parts of New York City.

Ofcom Investigates More Sites in Wake of AV Traffic Shifts

U.K. media regulator Ofcom has launched investigations into 20 more adult sites as part of its age assurance enforcement program under the Online Safety Act.

MintStars Launches Debit Card for Creators

MintStars has launched its MintStars Creator Card, powered by Payy.

xHamster Settles Texas AV Lawsuit, Pays $120,000

Hammy Media, parent company of xHamster, has settled a lawsuit brought by the state of Texas over alleged noncompliance with the state’s age verification law, agreeing to pay a $120,000 penalty.

Show More