“We are investing in products and services that are most important to our customers, and having Wi-Fi access on board is something that they have told us is key to making their flights more productive and enjoyable,” said Dennis Cary, senior vice president and chief customer officer for United Airlines.
United will use the Gogo service from Aircell LLC in Broomfield, Colo., and Itasca, Ill. Aircell also supports Wi-Fi on flights for American Airlines Delta Air Lines, Virgin America and Air Canada.
A representative of United told XBIZ that they would be working with Aircell "to restrict content that would be inappropriate on an airplane," but did not elaborate.
The 13 Boeing 757s that United flies between New York's John F. Kennedy International Airport and Los Angeles International Airport or San Francisco International Airport will get Wi-Fi equipment. United will offer the inflight service for $12.95, company officials said.
