Articles by Bob Osgoodby
      
        opinion
        
  Customer Service
Bob recently had a problem, and called his ISP (who shall remain unnamed) for help, because he could not connect to their service. He let this ride for a day, in the event they were having a problem, but the next day when he still couldn't get connected, he called again

 
              
            
           
              
            
           
         
         
         
         
        