Articles by Bob McElwain

opinion

Testing Your Way to Success

Efforts to sell begin with headlines. It may be in an ad or in the title of a page on your site listed in a search engine. Wherever it appears, its purpose is to grab the readers attention, and to compel them to read the ad or listing

Bob McElwain ·
opinion

I Need Help Right Now!

Many business have gone to the elevator-music mode in answering their support lines. You dial, get a recording, and get to guess which is the best button to push. Guess wrong, and you hear more music. You may get a recording: "Our average wait time is 20 mins." This shows you what they think of your time

Bob McElwain ·