WhenU Wins Victory in Pop-Up Case

NEW YORK – In one of the most important rulings on targeted Internet advertising to date, a U.S. Court of Appeals reversed a decision issued a year ago against controversial adware maker WhenU, determining that the company did not violate trademarks of 1-800 Contacts through the distribution of pop-up advertisements on its site.

"The fact is that WhenU does not need 1-800's authorization to display a separate window containing an ad any more than Corel would need authorization from Microsoft to display its WordPerfect word processor in a window contemporaneously with a Word word-processing window," wrote Judge John Walker in the decision.

A year ago, the U.S. District Court in New York issued a preliminary injunction barring WhenU from presenting website visitors on the 1-800 Contacts website with pop-up ads from competing companies. At the time, the judge determined that WhenU’s action violated the Lanham Copyright Act, and that the company created brand name confusion among website visitors

But Walker decided that WhenU's targeted delivery of advertisements does not constitute trademark infringement, and he distinguished WhenU's pop-up conduct from that of its competitors, noting that WhenU brands its ads prominently, does not disclose the proprietary contents of its directory and does not permit advertisers to pay for theirs ads to appear on specific websites.

"We could not have asked for a better decision," WhenU CEO Bill Day said. "This ruling closes the book on any lingering doubts that advertisers may have had about this technology. It's clear that the consumer owns the desktop, and our sole focus is to lead the way in best practices and enhance the consumer experience so that more and more consumers want to take advantage of our competitive advertising and comparison shopping technology."

WhenU is no stranger to similar lawsuits regarding its controversial method of advertising. Over the past year, the adware maker has been involved in similar trademark infringement battles with Wells Fargo, U-Haul, Weight Watchers, Quicken Loans and Overstock.com.

The company sends out ads bundled with a free screensaver to an estimated 25 million users and claims that all WhenU products are installed with the explicit permission of the consumer and are clearly branded and easily uninstalled. All products also come with WhenU's privacy guarantee, which states that the company does not track user data, use cookies that track user's online behavior, collect clickstream data, maintain a centralized database of users or engage in any type of user profiling.

In May of last year, WhenU found itself yanked from the search results of both Google and Yahoo after the two search giants determined that WhenU was using a “cloaking” method to drive traffic to its site and other websites that contained favorable impressions of the much-maligned adware company.

WhenU’s tactics were first reported to the two search engines by Ben Edelman, a Harvard Ph.D and spyware specialist, who discovered that WhenU had generated a ring of 13 websites designed to re-direct traffic to news and information that was favorable to its image, in hopes of making the impression that the company was performing an ethical and legal service to Internet users.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Pre-Nominations Now Open for 2026 TEAs

The pre-nomination period for the 2026 Trans Erotica Awards (TEAs) is now open.

FSC Releases Updated Age-Verification Toolkit

The Free Speech Coalition (FSC) has announced the release of its updated age verification toolkit.

Duke Tax Joins Pineapple Support as Supporter-Level Sponsor

Duke Tax has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

UK Moving Ahead with Plan to Outlaw 'Choking' Content

The U.K. government has announced its intent to follow through on criminalizing “choking” content, a plan that was announced earlier this year.

Italy to Require Age Verification for Adult Sites

Italian media regulator AGCOM has announced that all sites and platforms hosting adult content will be required to implement age verification systems starting Nov. 12 to prevent access by users under 18.

'MILFlicious' Launches Through YourPaysitePartner

MILFlicious.com has officially launched through YourPaysitePartner (YPP).

Op-Ed: The Guardian's XBIZ Amsterdam Podcast Dismisses Creators' Experiences

British newspaper The Guardian’s podcast coverage of XBIZ Amsterdam 2025 purports to investigate the power dynamics of today’s online adult industry. Instead, it ignores creators’ voices, airs tired and outdated preconceptions about the business, and rehashes the unsupported claims of anti-pornography crusaders.

Eva Maxim, BranditScan Launch 'Killer' Promo

Eva Maxim and BranditScan have partnered for the Killer Creator Giveaway promotion.

2026 XBIZ Exec Awards Nominees for Online Industry Announced

XBIZ is pleased to announce the nominees for the online industry edition of the 2026 XBIZ Exec Awards, set to be presented as part of the annual XBIZ Honors ceremony on Wednesday, Jan. 14 in conjunction with the XBIZ 2026 digital media conference.

AEBN Publishes Report on POV Trends

AEBN has published a report on POV and gonzo categories from its straight and gay theaters.

Show More