Home > News > Technical Issues Bring Down PayPal • Bookmark   • Newsletters   • Register Search Options


Technical Issues Bring Down PayPal

Technical Issues Bring Down PayPal
Get XBIZ News
Oct 12, 2004 3:00 PM PDT    Text size: 
SAN FRANCISCO — Internet payment service PayPal has been experiencing severe technical glitches since late last week due to “unforeseen problems” with a new code upgrade, the company said Tuesday.

Ping requests to the eBay subsidiary’s website received 100 percent packet loss, and reports of PayPal debit cards being rejected at ATMs and stores across the country have been widely reported over the Internet. PayPal accounts and log-ins have also been affected by the problems.

According to PayPal, the problems also include an inability to pay for eBay auctions and use the PayPal shipping functionality.

“This really sucks!!” wrote one user on eBay’s Paypal forums yesterday. “I have all my eBay money in my [PayPal] account. I just paid my mortgage so this is all the money I have right now!!! I need my money! I have been trying to access my account for days now. This is ridiculous.”

Another PayPal user said that he was arrested at a restaurant and charged with attempted petty theft after his PayPal debit card was declined.

PayPal, in both written and oral statements made over the last several days, said technicians are currently working to correct the problem.

“Everyone is working fast and furiously to get it all fixed,” said PayPal spokesperson Amanda Pires.

“We haven’t found the ultimate cause,” said Pires. “But we have all resources dedicated to getting it fixed as soon as possible.”

According to PayPal, the problems were due to several new unspecified features added to the PayPal backend.

“The code worked well when tested and during the first hours of launch,” said the company in a statement released on the eBay website. “Unfortunately, problems handling peak levels of traffic developed later in the day that created intermittent availability and errors for members.”

The company also assured users that PayPal account data and personal information has not been compromised by the current problems.

During reports issued for the end of the second quarter, PayPal stated that it handled more than 50 million total accounts and processed roughly $4.4 billion accounts in the most recent three-month period.

More ways to get XBIZ News:  RSS Feeds  |  E-Newsletters  |  Desktop Widget  |  Mobile
Looking for porn star news and behind-the-scene videos? Check out XFANZ.com !


Could Adult Content Be Banned?

Earlier this month, I met with the Free Speech Coalition’s board of directors for our annual review. Despite the headwinds our industry faces, politically and economically, we are, as an organization,... More »

Cutting Costs in the Spirit of Entrepreneurship

Adult website owners are comprised of two groups: One is comfortable giving up 30-50 percent of their site’s gross sales revenue (aka profit) in exchange for software, hosting and services despite... More »

Technological Advances Typically Meet Wall of Resistance

Our lives have changed immeasurably in the past 100 years. Think of the wealthiest, most powerful person 100 years ago. It was probably John D. Rockefeller. In inflation-adjusted terms he is the wealthiest... More »
Stay informed of the latest industry developments. Get XBIZ newsletters delivered to your inbox. Subscribe today!
Enter email address:

* To manage existing subscriptions click here.

Submit your press release to
multiple news outlets with 1 click.
Subscribe to RSS news feeds or
add free content to your website.
Access XBIZ news and articles
with your mobile device.
Subscribe to XBIZ Premiere magazine, the industry's leading adult retail trade publications, delivering the most timely and comprehensive business news and information to producers and retailers of adult products.


XBIZ Retreat

May 30 - Jun 03
Miami, Florida

XBIZ Miami 2017

May 30 - Jun 02
Miami, Florida

XShow 18+ 2017

Jun 01 - Jun 03
Moscow, Russia

Cam Summit

Jun 02 - Jun 04
Lloret de Mar, Spain
Everyday thousands of business professionals browse XBIZ's industry directory for quality products and services. Not listed yet? Your company could be losing potential new business. Submit your company today!
Use XBIZ RSS feeds to stay informed of the latest industry developments or as a content syndication tool for your website!