PayPal Slapped With $150,000 Fine

NEW YORK, NY – Online payment service PayPal, a subsidiary of eBay, got slapped with a $150,000 fine on Tuesday following an investigation helmed by New York Attorney General Eliot Spitzer. PayPal will also be required to pay costs associated with the investigation.

The investigation stems from consumer complaints that PayPal wasn't giving its customers the same caliber of fraud protection as typical credit card companies. PayPal currently has 25 million subscribers.

Charges lodged against the payment service include "misrepresenting the rights of account holders when an affiliated merchant fails to deliver merchandise." PayPal's fine is based on a fine-print policy in which the payment service charged customers for cancelled purchases.

Spitzer settled a similar charge against American Express and Discover Card last year when he ordered them to issue chargeback credits to consumers who did not receive goods ordered through a PayPal merchant.

PayPal claims that its chargeback ratio is only at one and a half percent, but that it frequently gets caught in the middle of disputes between buyers and sellers.

PayPal terminated the majority of its contracts with adult entertainment companies in August of last year for similar reasons.

At the request of Spitzer, PayPal will revise its consumer policy in addition to paying the $150,000 penalty.

The Federal Trade Commission is also investigating PayPal for its practice of freezing customer accounts based on alleged "suspicious transactions."

Consumers have complained in large numbers that PayPal does not process complaints efficiently and that it very often takes sides with the consumer by freezing account holder's money for up to six months when transactions go awry.

According to representatives for PayPal, accounts are frozen only until money from the broken transaction can be recovered.

EBay has reportedly addressed the issue with the FTC and an official investigation is not yet underway.

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Italian Court in Aylo Case Limits International Reach of AV Rules

An Italian administrative court has ruled that Italy’s recently-enacted age verification rules for adult content may not currently be enforced against sites based in other EU member states, pending further procedural action under the EU’s Directive on Electronic Commerce.

OCC, FDIC Prohibit Use of 'Reputation Risk' by Regulators

The Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) on Tuesday issued a final rule codifying the elimination of ‘reputation risk’ from their supervision of financial institutions.

Wisconsin Governor Vetoes Age Verification Bill

Gov. Tony Evers on Friday vetoed AB 105, an age verification bill that would have allowed anyone to sue adult content providers for damages over alleged failure to age-verify users in Wisconsin, with penalties of up to $10,000 per violation.

FSC Releases Statement on Wisconsin Governor Vetoing AV Bill

The Free Speech Coalition has released a statement on Wisconsin Governor Tony Evers' veto of the state's age verification legislation.

AV Bulletin: West Virginia Enacts AV Law, Ohio 'Innocence Act' Advances

This roundup provides an update on the latest news and developments on the age verification front as it impacts the adult industry.

Woodhull Survey Reveals Concern Among Sex Educators Over AV Laws' Impact on Access

A national survey of sex educators by the Woodhull Freedom Foundation found that a majority of sex educators and sexual health professionals are concerned that age verification (AV) laws will negatively impact access to information and resources.

Clips4Sale Wins Trademark Infringement Case Against Fraudulent Domain

The World Intellectual Property Organization (WIPO) has ruled in favor of content platform Clips4Sale in a case against a website using a similar domain to impersonate the site.

Pineapple Support, SextPanther to Host Stress Management Support Group

Pineapple Support and SextPanther are hosting a free online support group focused on stress management for performers.

Goddess Tangent Launches New Site Through Grooby's Blue.xxx

Goddess Tangent has launched her new membership site, TangentOD.com, through Grooby's website management company Blue.xxx.

Show More