LOS ANGELES — CalExotics has introduced a new hassle-free warranty policy that is easy to use, with no fees and quick returns.
“Our aim is to provide an exceptional brand experience and expand our warranty coverage to stand behind our products,” says Susan Colvin, founder and CEO of CalExotics.
According to the company, “the hassle-free warranty will make the return process simple and convenient. It takes just three easy steps, (1) register, (2) package product and receipt; (3) ship it to CalExotics.” Once received, CalExotics will supply a new item within two weeks, along with a gift as an apology for the inconvenience.
CalExotics expands its traditional 30-day warranty to a 90-day warranty. Also, a one-year warranty will be offered for the following collections; Mini Marvels Silhouette, Embrace, Inspire, Luxe, and Vivid Raw.
Jackie White, executive vice president of CalExotics, says, “Purchasing a pleasure product is an investment in yourself or your relationship. It's important to be confident when making that purchase, and while we hope that we never have cause for someone to use the warranty, it is there for peace of mind.”
For more information on the CalExotics warranty policy, visit CalExotics.com.