The help line will be available 24 hours a day, seven days a week.
TotemCash officials said the decision to broaden the company’s lines of communication was inspired by email correspondences from customers.
“Obviously, with this move, we’re minimizing wait time and reducing chargebacks and churn rates,” TotemCash CEO Richard Excoffer, said. “But on another, deeper level, these new access points build trust and add value to the entire membership experience.”
To learn more, visit TotemCash.com.