Home > News > Epoch Aims for an Overhaul • Bookmark   • Newsletters   • Register Search Options

NEWS STORY

Epoch Aims for an Overhaul

Get XBIZ News
Oct 17, 2003 12:00 AM PDT    Text size: 
In keeping with newly-instated Visa chargeback fees, Epoch Systems is gearing up to launch a new reporting utility designed to help adult webmasters more easily understand their sales, chargebacks, breakdowns, and payment processing details.

Rand Pate, director of corporate communications for Epoch, told XBiz that his company is working on the beta stage of a more sophisticated and efficient system to keep its adult entertainment clients above the curve.

On average, Epoch processes thousands of online credit card and check transactions each day, and according to Rand, Epoch has been working closely with several programs to help webmasters understand the new chargeback rules and how they could potentially affect adult businesses.

"We have offered suggestions to some programs about how to better manage their chargebacks based on statistical analysis of which pricing strategies, price points, and billing models work best to avoid excessive chargebacks," he told XBiz.

"The full affects of the new chargeback thresholds won't be known for a while," Rand added. "However, Epoch is working to provide as much data and analysis as possible to help every client make informed decisions about their business."

Epoch's new reporting utility is designed to provide as much general and detailed information as webmasters deem necessary to fine-tune their operations, track sales, and all other financial factors that affect their bottom line. The new system is intended to outpace competitors based on its ease-of-use and webmaster-friendly environment.

"We went to several webmasters asking them what kind of data they would like to see," Rand told XBiz. "Based on that input we developed the current stage of reporting. We have released the beta version to our entire client base for additional feedback before releasing the final version. But, we will continue to evolve the reports as needed."

According to Rand, Epoch's former reporting system used "company codes" for reporting purposes.

"But as companies grew, acquired other companies, sold off portions, merged, and developed sub accounts, it became necessary to find a way to report earnings and chargebacks in a more user-friendly format," Rand told XBiz.

To deal with this overload, Epoch implemented a 'Master Code' system, which allows a company with several different company codes to view overall statistics without needing to log in to an individual company's reports.

The new Epoch report system also allows administrative management to delegate access to certain data sets on an employee/partner level. The administrator of any account (the contract signatory) can choose to allow partial access to specific data without disclosing company-wide earnings and statistics.

According to Rand, the new report system is expected to be fully functional sometime in November.

More ways to get XBIZ News:  RSS Feeds  |  E-Newsletters  |  Desktop Widget  |  Mobile
Looking for porn star news and behind-the-scene videos? Check out XFANZ.com !

BUSINESS ANALYSIS

Retailers Forecast Consumer Trends for 2017

With the New Year barreling down upon us, retailers already are anticipating product categories to grow, and what both vendors and consumers can expect in the coming year. Promotions for 2017 and the release... More »

Sex Toy Manufacturers Offer Predictions for 2017

In 2016, it was evident that the pleasure products sector of the adult industry was thriving when Forbes Magazine quoted CalExotics President Susan Colvin as saying that it now “stands as a $15 billion... More »

Execs of 2016: Online Industry Businessmen Reveal Market Drivers

XBIZ World is pleased to present “Execs of 2016: The Year in Review” — a special showcase of the thoughts and strategies of 2016’s most influential and motivational leaders as they... More »
XBIZ NEWSLETTERS
Stay informed of the latest industry developments. Get XBIZ newsletters delivered to your inbox. Subscribe today!
Enter email address:

* To manage existing subscriptions click here.






POPULAR PRODUCTS & SERVICES
Submit your press release to
multiple news outlets with 1 click.
Subscribe to RSS news feeds or
add free content to your website.
Access XBIZ news and articles
with your mobile device.
Subscribe to XBIZ World magazine, the industry's leading e-commerce trade publication, delivering in-depth coverage of the online, mobile and ancillary digital markets.

UPCOMING EVENTS

Everything To Do With Sex Show

Jan 27 - Jan 29
Halifax, Nova Scotia

The European Summit

Mar 04 - Mar 07
Barcelona-Sitges, Spain

The TEA Show

Mar 05 - Mar 06
Hollywood, CA

Phoenix Forum 2017

Mar 23 - Mar 26
Tempe, Arizona
Everyday thousands of business professionals browse XBIZ's industry directory for quality products and services. Not listed yet? Your company could be losing potential new business. Submit your company today!
Use XBIZ RSS feeds to stay informed of the latest industry developments or as a content syndication tool for your website!