UMA Dumps Adult Industry Clients

LOUISVILLE, Kentucky -- United Mercantile Agencies, Inc. (UMA), a popular collection agency for the adult entertainment industry, dropped the bomb on its adult clients this week by terminating all future accounts.

The notification was sent via email to adult industry companies currently under contract with UMA, informing them that they are no longer honoring new adult collection claims as a result of a new employee protection policy.

"We are no longer accepting claims from this industry," the email stated. "Because of the many people involved in handling an account, it conflicts with our corporate sexual harassment policy."

UMA attributes its decision to a variety of complaints received from employees who felt uncomfortable handling files and transcription materials related to adult entertainment companies.

According to Rhonda Miller, a sales spokesperson for UMA, certain adult company names and URLs were upsetting UMA employees.

Miller told XBiz that her company's decision not to work with the adult industry anymore was in keeping with its harassment policy, and while only a few employees had so far complained, UMA was looking after its own interests at this time.

Miller told XBiz that no sexual harassment lawsuits have yet been filed.

"Companies get sued for just about everything these days by their employees," Miller said, although she would not give any specifics about UMA's prior history.

When asked how many adult companies UMA represented, Miller would not say, although she said that the company was currently reviewing its records.

"This is the stand UMA has taken at this time," Miller told XBiz, adding that most adult industry claims had not amounted to much anyway.

"Most of them were 'uncollectible' because the debtors were deviant and generally had no intention of ever paying their bills in the first place," Miller said.

Founded in 1917, UMA deals with accounts receivable and commercial collection through a number of affiliate organizations, including The Commercial Collection Agency of America. For each client, UMA processes a maximum of 100 claims every two years and accepts either a pre-pay on the number of collections, or a 35 percent commission on all recovered funds.

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

2026 XBIZ Miami Speaker, Open-Floor Conversation Guide Lineup Announced

XBIZ is pleased to announce the release of the full speaker lineup for XBIZ Miami, the latest edition of the adult industry’s premier summer conference, set to take place May 11-14 at the Goodtime Hotel in Miami Beach.

2026 XBIZ Miami Conference Schedule Announced

XBIZ is pleased to announce the release of the full show schedule for XBIZ Miami, set to take place May 11-14 at the Goodtime Hotel in South Beach.

UPDATED: Utah VPN Rule Enforcement Paused in Aylo Lawsuit

Provisions of a new Utah law making adult websites liable if minors in the state circumvent geolocation efforts to bypass age verification, which were set to come into force on Wednesday, have been put on hold until Sept. 3.

JustFor.fans Launches 'JFF Create' iPhone App

JustFor.fans (JFF) has launched its new iPhone creator management app, JFF Create.

ShootXEvents Joins ASACP as Media Sponsor

ShootXEvents has signed on as an in-kind media sponsor for the Association of Sites Advocating Child Protection (ASACP).

Pornhub Unblocks UK Users on iOS Devices, Citing Apple AV Effectiveness

Pornhub parent company Aylo on Tuesday announced that users in the United Kingdom will once again be able to access the popular site if they are using Apple devices and have confirmed their age through Apple’s U.K. age-verification process.

FSC Launches 'Know Your Rights' 1st Amendment Resource Page

The Free Speech Coalition (FSC) has launched "Know Your Rights," a resource page detailing First Amendment protest guidelines.

Utah VPN Rule for Adult Sites Takes Effect This Week

A new law in Utah comes into force Wednesday, making adult websites liable if minors in the state circumvent geolocation efforts to bypass age verification.

UPDATED: Court Approves Class Action in Labor Claims Against VMG

A U.S. district court has granted class certification in a civil lawsuit filed against Vixen Media Group (VMG) by retired performer Kenzie Anne, making it possible for additional performers to join in a class action against the company.

Brazil Invites Public Input on Guidelines for New Digital Law

Brazil’s National Data Protection Authority (ANPD) is soliciting public comments to help improve interpretation and application of the country’s Digital Statute for Children and Adolescents (Digital ECA), which requires adult websites to age-verify users located in Brazil.

Show More