UMA Dumps Adult Industry Clients

LOUISVILLE, Kentucky -- United Mercantile Agencies, Inc. (UMA), a popular collection agency for the adult entertainment industry, dropped the bomb on its adult clients this week by terminating all future accounts.

The notification was sent via email to adult industry companies currently under contract with UMA, informing them that they are no longer honoring new adult collection claims as a result of a new employee protection policy.

"We are no longer accepting claims from this industry," the email stated. "Because of the many people involved in handling an account, it conflicts with our corporate sexual harassment policy."

UMA attributes its decision to a variety of complaints received from employees who felt uncomfortable handling files and transcription materials related to adult entertainment companies.

According to Rhonda Miller, a sales spokesperson for UMA, certain adult company names and URLs were upsetting UMA employees.

Miller told XBiz that her company's decision not to work with the adult industry anymore was in keeping with its harassment policy, and while only a few employees had so far complained, UMA was looking after its own interests at this time.

Miller told XBiz that no sexual harassment lawsuits have yet been filed.

"Companies get sued for just about everything these days by their employees," Miller said, although she would not give any specifics about UMA's prior history.

When asked how many adult companies UMA represented, Miller would not say, although she said that the company was currently reviewing its records.

"This is the stand UMA has taken at this time," Miller told XBiz, adding that most adult industry claims had not amounted to much anyway.

"Most of them were 'uncollectible' because the debtors were deviant and generally had no intention of ever paying their bills in the first place," Miller said.

Founded in 1917, UMA deals with accounts receivable and commercial collection through a number of affiliate organizations, including The Commercial Collection Agency of America. For each client, UMA processes a maximum of 100 claims every two years and accepts either a pre-pay on the number of collections, or a 35 percent commission on all recovered funds.

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

'Legal Impact' Webinar Unpacks North Carolina's New Consent Law

Industry attorney Corey D. Silverstein on Thursday held a webinar focused on North Carolina’s HB 805, a new law that has significantly altered performer consent requirements in the state.

FSC Launches Privacy-First Age Verification Solution for Members

The Free Speech Coalition (FSC) announced today that it has granted members exclusive access to the PrivateAV age verification solution.

Brazil: New AV Requirements Set to Take Effect March 17

President Luiz Inácio Lula da Silva this week gave final approval to new regulations requiring adult websites to age-verify users located in Brazil starting March 17.

FSC Recommends Platforms Integrate StopNCII.org Tool

In a blog post, Free Speech Coalition (FSC) has recommended that platforms integrate the StopNCII.org tool to prevent the sharing of non-consensual intimate imagery (NCII).

Utah 'Porn Tax' Bill With VPN Provisions Passes State Senate

The Utah state Senate has passed a bill that would impose a 2% tax on the revenues of adult websites doing business in that state, and make sites liable if Utah minors use VPNs to circumvent geolocation.

Fast-Tracked Arizona Bill Includes Consent 'Catch-22' for Adult Sites

A bill advancing rapidly through the Arizona state legislature would impose new requirements for adult content uploaded online, including seemingly contradictory provisions that could effectively make it impossible for adult sites to operate in the state.

VirtualRealPorn Launches WebXR-Enabled Site

VirtualRealPorn has officially launched its new site, built on Web Extended Reality (WebXR) technology.

'MyAsianGFs' Launches Through Paysite.com

MyAsianGFs.com has officially launched through Paysite.com.

Corey Silverstein to Host Webinar on North Carolina Age Verification Thursday

Adult industry attorney Corey D. Silverstein has announced his latest "Legal Impact" webinar, titled "North Carolina AV Law — Content Creation Issues," to livestream Thursday at 4 p.m. (EST).

Ofcom Fines 8579 LLC $1.8 Million for AV Noncompliance

U.K. media regulator Ofcom on Monday imposed a fine of 1.35 million pounds (more than $1.8 million) against adult site operator 8579 LLC for failing to implement age checks as required for compliance with the Online Safety Act.

Show More