UMA Dumps Adult Industry Clients

LOUISVILLE, Kentucky -- United Mercantile Agencies, Inc. (UMA), a popular collection agency for the adult entertainment industry, dropped the bomb on its adult clients this week by terminating all future accounts.

The notification was sent via email to adult industry companies currently under contract with UMA, informing them that they are no longer honoring new adult collection claims as a result of a new employee protection policy.

"We are no longer accepting claims from this industry," the email stated. "Because of the many people involved in handling an account, it conflicts with our corporate sexual harassment policy."

UMA attributes its decision to a variety of complaints received from employees who felt uncomfortable handling files and transcription materials related to adult entertainment companies.

According to Rhonda Miller, a sales spokesperson for UMA, certain adult company names and URLs were upsetting UMA employees.

Miller told XBiz that her company's decision not to work with the adult industry anymore was in keeping with its harassment policy, and while only a few employees had so far complained, UMA was looking after its own interests at this time.

Miller told XBiz that no sexual harassment lawsuits have yet been filed.

"Companies get sued for just about everything these days by their employees," Miller said, although she would not give any specifics about UMA's prior history.

When asked how many adult companies UMA represented, Miller would not say, although she said that the company was currently reviewing its records.

"This is the stand UMA has taken at this time," Miller told XBiz, adding that most adult industry claims had not amounted to much anyway.

"Most of them were 'uncollectible' because the debtors were deviant and generally had no intention of ever paying their bills in the first place," Miller said.

Founded in 1917, UMA deals with accounts receivable and commercial collection through a number of affiliate organizations, including The Commercial Collection Agency of America. For each client, UMA processes a maximum of 100 claims every two years and accepts either a pre-pay on the number of collections, or a 35 percent commission on all recovered funds.

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Teasy Agency Launches Marketing Firm

Teasy Agency has officially launched Teasy Marketing firm.

Ofcom Investigates More Sites in Wake of AV Traffic Shifts

U.K. media regulator Ofcom has launched investigations into 20 more adult sites as part of its age assurance enforcement program under the Online Safety Act.

MintStars Launches Debit Card for Creators

MintStars has launched its MintStars Creator Card, powered by Payy.

xHamster Settles Texas AV Lawsuit, Pays $120,000

Hammy Media, parent company of xHamster, has settled a lawsuit brought by the state of Texas over alleged noncompliance with the state’s age verification law, agreeing to pay a $120,000 penalty.

RevealMe Joins Pineapple Support as Partner-Level Sponsor

RevealMe has joined the ranks of over 70 adult businesses and organizations committing funds and resources to Pineapple Support.

OnlyFans Institutes Criminal Background Checks for US Creators

OnlyFans will screen creators in the United States for criminal convictions, CEO Keily Blair has announced in a post on LinkedIn.

Pineapple Support to Host 'Healthier Relationships' Support Group

Pineapple Support is hosting a free online support group on enhancing connection and personal growth.

Strike 3 Rejects Meta 'Personal Use' Defense in AI Suit

Vixen Media Group owner Strike 3 Holdings this week responded to Facebook parent company Meta’s motion to dismiss Strike 3’s suit accusing Meta of pirating VMG content to train its artificial intelligence models.

Pornhub, Stripchat: VLOP Designation Based on Flawed Data

In separate cases, attorneys for Pornhub and Stripchat this week told the EU’s General Court that the European Commission relied on unreliable data when it classified the sites as “very large online platforms” (VLOPs) under the EU’s Digital Services Act, news organization MLex reports.

New Age Verification Service 'AgeWallet' Launches

Tech company Brady Mills Agency has officially launched its subscription-based age verification solution, AgeWallet.

Show More