profile

WIA Profile: Susan Colvin

What is your role and responsibility at Cal Exotics?

I am the president and chief operating officer. In that capacity, I run the daily operation of the company. From new product development, to packaging, to marketing, sales and finance, I work closely with all departments at the company to achieve the absolute best results possible. Since founding the company in 1994, it has been my vision to create and sell a line of adult novelty products that enriches and fulfills people's lives in a very personal way.

I saw an opening for a woman's point-of-view

What are your personal and professional goals for 2008?

First and foremost, my goal is for a healthy year for my family, friends and all of our customers around the world. That being said, my main professional goals for the balance of 2008 and beyond is to grow California Exotic Novelties in a manner that supports and protects our distributors as well as continuing to support the retail community to maximize their sales through education and multiple personal visits. "Thinking outside the box" is our credo when it comes to designing new, safe, and reliable products.

Describe your typical workday.

When I'm in town, my typical day starts at the office around 8 a.m. I attend an operations meeting where goals for the day are discussed and finalized with Production and Logistics. From that meeting, I immediately work with the new product development department to finalize product designs and formulate art concepts with our design firm. Then, I get a chance to catch up on emails and phone calls, before meeting with Sales, Marketing, Special Projects, Private Label, Accounting, and Operations. As you can see, I'm pretty "hands-on" with every department.

What is the biggest challenge to being a woman in the adult entertainment industry?

When I first entered the business in the early '90s, it was totally male dominated. When I took stock of what kinds of products were being created and pushed out into the marketplace, I saw an opening for a woman's point-of-view — after all, the bulk of what's on the market is really for a woman's use. With only men creating the new items, women consumers were frustrated. I saw that frustration and realized that to succeed, I had to tap into the female psyche and develop and market products that (a) women understand, and (b) are easy-to-use, maintenance-free and reliable. Early on, my male counterparts saw me as a bit of an oddity, but I persevered, and now the industry is loaded with other women with similar philosophies…and that's a benefit to women's sexual health worldwide.

What are the biggest issues facing the novelty industry? Where does the future hold for the industry?

The biggest issue right now is the rising costs of materials and labor for production of our products. We understand that our products are purchased with hard earned discretionary income, so it is incumbent upon us to make a concerted effort to control these costs as much as possible and still deliver a reliable and affordable item to the market. Cutting quality to achieve a lower price is not an option for this company. I would rather not put a product in the market!

Each month, industry news media organization XBIZ spotlights the career accomplishments and outstanding contributions of Women in Adult. WIA profiles offer an intimate look at the professional lives of the industry's most influential female executives.

Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

profile

Condom Sense's Adam Edwards on Driving Retail With Purpose

Still, the inclement weather can’t stop Edwards from doing something he’s done for most of his adult life: talking shop. About six and a half years ago, as soon he turned 18, he joined Condom Sense. His father, Mike Edwards, started the company in the 1990s.

Jackie Backman ·
profile

Delicto Serves Up Online Retail With a Side of Super-Charged Sex-Ed

Meet Rose MacDowell and Sarah Riccio, co-founders of the online pleasure product hot spot Delicto.com. Since 2021, these business owner besties have been slinging vibes and dildos while openly sharing their love for self-induced orgasms on social media — a strategy that has earned Delicto half a million followers on TikTok.

Colleen Godin ·
opinion

Tips for 'Soft Selling' to Today's Shoppers

"This is our bestseller.” “You should get this one instead; it’s stronger.” “This one costs more — but it’s way better!” In adult retail, sweeping statements like these can sound impersonal and make shoppers feel rushed, unseen and unsupported.

Sara Gaffoor ·
opinion

A Guide to Displaying Sex Dolls In-Store

Sex dolls are high-priced and visually striking, but often misunderstood by first-time buyers. Displayed poorly, they can seem intimidating, gimmicky or off-putting. Displayed well, they become conversation starters, high-quality premium products and confidence-boosting sales opportunities.

Jessica Sav ·
opinion

How AI Is Modernizing Retail HR

With 21 locations, I’m pretty much always hiring. Unfortunately, the employment market these days can be chaotic, as candidates send out applications across dozens of job boards with a single click. For managers like me, this results in more time spent sorting through signals and static.

Zondre Watson ·
opinion

Rethinking Influencer Marketing in Sexual Wellness

Influencer marketing has evolved over the past several years, and that ripple has extended to the sexual wellness industry. The factors driving the appeal of partnering with influencers — raising awareness and expanding reach — remain just as important as they did when such partnerships first became common.

Naima Karp ·
trends

Meet the New Class of Pleasure Purveyors Making Waves

The sexual wellness industry has always evolved in response to cultural shifts, but the current wave of up-and-coming pleasure brands signals something deeper than trend cycles or aesthetic refreshes. These founders aren’t just launching new products; they are reframing what intimacy means, who it is for and how it fits into everyday life. Across supplements, toys, aftercare and even divination decks, a new generation of brands is closing long-ignored gaps — between pleasure and wellness, fantasy and function, science and sensuality, individuality and shared experience.

Ariana Rodriguez ·
profile

Viben's Kara Liburd on Building a Fulfilling Career in the Industry

“We work in an industry where trust, follow-through and service matter just as much as product quality,” declares Viben sales exec Kara Liburd. “Retailers today want analytics, marketing assets and deeper product knowledge, and brands are stepping up to provide that support.”

Colleen Godin ·
profile

WoodRocket Delivers Classic Adult Fun With a Quirky, Modern Twist

What does it take to stand out in the industry these days? How about a “Live, Laugh, Cum” keychain?

Colleen Godin ·
profile

Efren Méndez Leads LoveStore Mexico With a Community-First Approach

Fifteen years ago, Efren Méndez and a friend walked into a sex shop. They were looking for nothing more than a few items for a party. Instead, the moment altered the direction of his career, and ultimately his life.

Jackie Backman ·
Show More