Focusing on Your Own 4 Walls

Being a total marketer requires one to cast a pretty wide net while seeking the latest information, tips, trends and techniques that may provide a competitive advantage to your company and its offers.

In the case of this author, I seek advice from sources as disparate as land and fisheries management groups, plus other governmental agencies and NGOs, university think tanks, major media outlets — and even a subdued hospitality blog — the list goes on and on...

This ownership of the choices you make can be a turning point for any business.

For example, I found the “Four Walls Theory” elucidated by Jeffrey Summers on the Summers Hospitality Group website (www.shgww.com/archives/8138), to be a concise piece of advice for operators in any market segment — from his context as a restaurateur, to its applicability for adult websites, their owners and promoters.

According to Summers, his “Four Walls Theory” teaches that “the elements that contribute to a restaurant’s success or failure, exist within it’s own four walls and are totally in the operator’s control.”

This ownership of the choices you make can be a turning point for any business.

“You must take responsibility for the controllable factors within your restaurant,” Summers stated. “Outside factors such as competitors, economic conditions and the weather have nothing to do with your own success.”

“However, the major factors such as better experience, better hospitality and fun, are internal and are the only ones we really control,” he added.

Summers considers the theory as a step towards fighting the “Success Syndrome,” which he describes as “a constant reminder of the consequences that can occur when the guest is now longer your No. 1 priority.”

Moving away from blaming others for failures, declining sales and lack of progress, to accepting the responsibility for the goings on within our own four walls is the key to moving forward in 2012 and staying abreast (or even ahead of) your audience, making it priority No. 1, once again.

A group familiar to many webmasters, Alcoholics Anonymous, popularized a prayer that sums it up nicely: “God grant us the serenity to accept the things we cannot change, courage to change the things we can, and wisdom to know the difference” — a prayer that should be posted in every developer and decision-makers’ office; to view while they study the confines of their own four walls — and the influence it has on their offerings.

Put it in your office and see if it makes a positive improvement.

Related:  

Copyright © 2025 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More Articles

opinion

How to Switch Payment Processors Without Disrupting Business

For many merchants, the idea of switching payment processors can feel pretty overwhelming. That’s understandable. After all, downtime can stall sales, recurring subscriptions can suddenly fail, or compliance gaps can put accounts at risk. Operating in a high-risk sector like the adult industry can further amplify the stress of transition.

Jonathan Corona ·
opinion

How Genuine Connection Drives Retail Success

When I hear struggling adult retailers lament about a lack of customers, I want to sympathize, but I also want to tell them: “People haven’t stopped shopping. They haven’t lost interest in pleasure, play or discovery. If your business is underperforming, the problem may not be your customer base. It may be how you’re connecting with them — or failing to.”

Alexandra Bouchard ·
opinion

How Retailers Can Keep Travel-Season Sales Going Beyond the Holidays

It’s November, and that means quick escapes. The couple planning a cozy night in, the weekend guest grabbing a cheeky host gift, and the solo traveler prepping for an impulsive getaway all share one thing in common: They’re not just browsing; they’re assembling a discreet, travel-ready kit.

Sunny Rodgers ·
profile

WIA Profile: Sandra Bruce

It goes without saying that a retailer who takes a “hands-on” approach to guaranteeing quality and safety is more likely to earn customer trust and loyalty. In the pleasure industry, where shoppers seek products to enhance their intimate lives — and even fulfill their deepest desires — that personal touch is even more impactful.

Women in Adult ·
profile

The Male Rose Co-Founder Heather Gruber Discusses Journey in Building the Brand

Recognizing high demand and interest as profitable pleasure products spread across influencer platforms, in 2021, Jamael Williams and Heather Gruber decided to launch a company with a clear mission: to help men feel more comfortable using pleasure products and talking about them with their partners.

Colleen Godin ·
profile

WIA Profile: Katie

Katie is the ultimate girl’s girl. As community manager at Chaturbate, she answers DMs, remembers names, and shows up for creators and fellow businesswomen when it counts. She’s quick to credit the people around her, and careful to make space for others in every room she enters.

Women in Adult ·
opinion

How to Stay Legally Protected When Policies Get Outdated

The adult industry has long operated in a complex legal environment subject to rapid change. Now, a confluence of age verification laws, lawsuits, credit card processing and data privacy rules has created an urgent need for all industry participants — from major platforms to independent creators — to review and potentially overhaul their legal and operational policies.

Corey D. Silverstein ·
opinion

The Basics of Total Cost of Ownership in Retail

Almost every retailer has experienced that “oh no” moment. It’s when support tickets pile up, staff can’t get answers fast enough, store openings get delayed because Wi-Fi isn’t ready, or the POS proves to be outdated. Suddenly you’re too busy fixing problems to focus on driving sales.

Sean Quinn ·
opinion

How to Market a Product You Can't Name or Show Online

You’re trying to sell legal, helpful products to consenting adults — yet the internet treats those products like a problem. The viral success every brand dreams of can seem maddeningly elusive when search engines block or restrict common keywords, social feeds shadow-ban PG posts, review bots misread images and policies shift overnight with no notice.

Hail Groo ·
opinion

From Compliance Chaos to Crypto Clarity: Making the Case for Digital Payments in Adult

These are uncertain times for adult merchants. With compliance tightening and age verification mandates rising, the barrier to entry keeps getting higher.

Cathy Beardsley ·
Show More