Tool Tips: ACT!

Stephen Yagielowicz
One of the most useful pieces of software for folks dealing with customers, clients, prospects, sponsors or affiliates is ACT! by Sage. Now in version 11, this time-honored robust and mature contact management system was "created for people like you who must manage a growing business and associated business relationships."

"You need more than a paper-based method, spreadsheet, or email system where you spend too much time looking for scattered information," the company's website notes. "Choose ACT! and provide superior service to your prospects, customers, or anyone you contact regularly because you have a complete, integrated view of your relationships — all in one easy-to-access location. Impress contacts with your follow-up, leave no task undone, and make informed decisions so you can successfully advance your business."

According to the company, ACT! is the top selling contact and customer management software and is used to keep track of all your important relationship details for quick, organized access to the information you need.

ACT! offers an intuitive, easy to learn interface that allows users to get up-to-speed quickly and remain productive by finding needed relationship details instantly using powerful search capabilities and an easy-to-use format.

The software is used to manage your daily responsibilities by scheduling and tracking activities so important calls, meetings, and "to-dos" are not overlooked.

Flexible data fields allow for comprehensive note taking, allowing users to have reminders of the most recent communications at their fingertips; while dashboards and reports provides instant insight into the performance of your business, allowing for more informed decision making.

ACT! is also easily customized to fit your unique business requirements, ensuring that you capture the exact data that you require; while remote access gives you the information you need, when and where you need it.

The software integrates with applications such as Microsoft Office and popular accounting solutions for more flexible operation.

ACT! Premium Solutions are available which have been specifically designed to benefit larger teams with increased data sharing capability, group scheduling functionality, advanced opportunity tracking and customization capabilities. Robust dashboards and reports, security on multiple levels, and more features round out the system, with online, offline, and mobile options providing anywhere access whether office-based or remote.

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