It is axiomatic that not all knowledge is obvious; in commerce, just as much as in science, information, know-how, and the means and methods by which results are achieved are often the result of extensive work, creative thought, insightful analysis, and laborious trial and error. There would be litt... More »

We have all seen it. It’s everywhere you look. Retail sales go up. Retail sales go down. Oftentimes, this comes to the forefront of the news during holiday shopping season, or some other big event such as annual sales tied to back-to-school time or graduation season. What is interesting is not... More »

Congratulations are in order for everyone at XBIZ on the occasion of the publication of this, the centennial edition of XBIZ World. It is a remarkable accomplishment by publisher Alec Helmy and all of the XBIZ World staff, past and present, who have tirelessly worked for more than eight years to mak... More »

We’ve been writing about local global payments for years, and it is still amazing how many informed successful sites and programs have not taken the time or made the technical investment to add options to cover accessing every possible join. Do you know your individual conversion rates by coun... More »

I spent a nice chunk of time at airports this holiday season, doing one of my favorite things – people watching. It’s a good exercise in seeing interactions amongst people, which I can then translate into how it can be applied to online communication. One of the things that I see regula... More »