Home > Features > Turgeon Points to Visa • Bookmark   • Newsletters   • Register Search Options

FEATURE

Turgeon Points to Visa

Turgeon Points to Visa

September 18, 2003
Text size: 
Get XBIZ News
XBIZ Research
Will virtual reality boost the paysite market?
Yes, it will soon
  40.00%
Yes, but in a few years
  37.14%
No
  22.86%
Out of 140 votes. Results based on votes submitted by members of XBIZ.net social network.
Continuing our XBiz chat with Mancheck.com COO Robert Turgeon, the issue of Visa's new charge-back policy was at the top of his hit list.

After explaining his company's decision to transition from an AVS site to a mega paysite, Turgeon pointed again to Visa as being the culprit for many impending fallouts within the adult entertainment industry.

According to Turgeon, the implementation of the 1 percent charge-back ratio as of Oct. 1 will create a very difficult situation for AVS companies and other sites throughout the industry that can't control their end user base.

"Many companies will fall by the wayside," Turgeon told XBiz. "Maintaining less than a 1 percent charge-back ratio will be very difficult. Ultimately it will affect how people market their sites and it will be a slippery slope. Because if you are over your 1 percent, then you can no longer be processed and you will be in a very difficult situation."

Turgeon told XBiz that Mancheck is already compliant with Visa's new demands and operates under a 1 percent ratio.

"To establish what is needed by these companies to become compliant, we need solutions for fraudulent behavior on the part of the end user, especially in lieu of these strict charge-back ratios that are putting professional companies at risk," said Turgeon.

Turgeon added that he feels the entire charge-back debacle with Visa is a symptom of the overall government clampdown on the adult industry and its attempt to clean house.

"As soon as Visa gets a handle on targeting the AVS community, there will be a domino effect throughout the industry. The paysites are off the hook for now, but not for long," said Turgeon.

One reason for the AVS community's lack of action, or "proactiveness" as Turgeon refers to it, is poor communication, and miscommunication.

"I'm very surprised when I am at industry events and attend seminars where the lawyers are saying you better protect your site with AVS, and then the billing companies are saying move as far away from AVS as possible," said Turgeon.

"The industry does itself a great disservice by not sharing information," Turgeon continued. "It should be up to the industry to find solutions, not up to Visa to drop the hammer on us. Maybe Visa doesn't understand the industry as well as we do. It’s a very convoluted structure, so Visa may be narrow-minded in terms of what they are trying to achieve, and it is up to the industry to help come up with solutions to appease Visa."

Turgeon concluded by saying: "We are all in competition, but we should not be competitors to a fault. We need to work together and stand up for what is best for us, for our industry."

Mancheck will be the premier sponsor for Cybersocket's party at Internext in Vegas this coming January.


BUSINESS ANALYSIS

Manufacturers Take Action Against Counterfeit Sex Toys

The mainstreaming of pleasure products is proving to be a blessing and a curse for the sex toy industry. As the demand for pleasure products continues to grow, manufacturers are seeing an increase of counterfeiters... More »

Trends in Paysite Design, Content Delivery

Given the highly visual nature of adult entertainment, it is no surprise that many paysites have shown design-forward approaches — some skirting the bleeding edge, while others sought stability over... More »

Surviving Affiliates Seem to Be Thriving

Long a mainstay of traffic generation for adult website owners and monetization channel for tech savvy marketers, “sponsor programs” have delivered countless millions of dollars to affiliates... More »
XBIZ NEWSLETTERS
Stay informed of the latest industry developments. Get XBIZ newsletters delivered to your inbox. Subscribe today!
Enter email address:

* To manage existing subscriptions click here.






POPULAR PRODUCTS & SERVICES
Submit your press release to
multiple news outlets with 1 click.
Subscribe to RSS news feeds or
add free content to your website.
Access XBIZ news and articles
with your mobile device.
Subscribe to XBIZ World magazine, the industry's leading e-commerce trade publication, delivering in-depth coverage of the online, mobile and ancillary digital markets.

UPCOMING EVENTS

eroFame

Oct 05 - Oct 07
Hannover, Germany

EXXXOTICA Edison

Nov 04 - Nov 06
Edison, New Jersey

2016 Inked Awards

Nov 05 - Nov 05
Edison, New Jersey

XBIZ 2017

Jan 09 - Jan 13
Hollywood, CA
Everyday thousands of business professionals browse XBIZ's industry directory for quality products and services. Not listed yet? Your company could be losing potential new business. Submit your company today!
Use XBIZ RSS feeds to stay informed of the latest industry developments or as a content syndication tool for your website!