Results of a survey by Forrester Research and Shop.org show an increase in online sales by US retailers’ of 11 percent on average in the first quarter of 2009.
58 percent of the 80 companies considered reported increased sales during the first quarter compared to their 2008 Q1 figures. An analyst at Cambridge, Massachusetts-based Forrester Research appeared to credit improving consumer confidence levels combined with perceived bargains generated by current price competition for sales.
The survey may indicate how major e-commerce retailers are coping with the times; following what many say was the most disappointing holiday retail results in over 40 years. The report stated those companies with online annual sales greater than $250 million were actually enjoying the best results, so all eyes will be watching Amazon.com.
58% of surveyed companies answered that their Q1 Web sales rose year-over-year for the first quarter, 44% reported a more than 10% increase, 14% posted a sales increase of up to 10% and 13% reported flat Web sales. It was further revealed that 29% of merchants actually experienced a drop in sales, including 18% of companies reporting that Q1 online revenue dropped by more than 10% compared to 2008 results. Average growth for merchants across all categories was 10.8%.
The survey was conducted on April first and second and was based on inquiries by Forrester and National Retail Federation trade group division Shop.org, to share their Q1 Web sales figures. The average online annual revenue of respondents was $116 million, and we hope the reporting of results like these signals an improvement in overall economic health in spite of daily doom and gloom reports on other indicators.
Also in the news this week, InternetRetailer.com is reporting that most retailers plan to stand firm or increase resources for online retail expansion this year.
In spite of the challenging economy, 70% of US retailers intend to invest the same or somewhat more in e-commerce in 2009 over 2008 figures because it is the fastest-growing area of their businesses – based on The E-tailing Group 8th Annual Merchant Survey.
Retailers are seeking to replace now elusive brick and mortar sales with increased online sales and indeed are looking outside North America as well. Feeling distinct performance pressure like never before from investors and market watchers, executives are scrambling to find profits while competition online becomes more fierce and savvy shoppers demand more and more from the experience.
Of the 190 retailers surveyed, 34% expect their 2009 versus 2008 Internet revenue to be down or flat. This is important because historical Web sales have consistently delivered year-over-year growth. 66% of merchants responded that growth should continue this year, with 39% of these merchants predicting their revenue will increase between 1% and 15%.
Retailers are increasingly turning to technology to improve their sales. 44% said they anticipate changing e-commerce platforms within three years; while 42% report they have no plans to make such a change. However, given current resource constraints and economic instability…We are all hit by the challenge of programming resources; a worldwide dilemma for everyone. So while an E-tailing Group executive concedes platform upgrades are on many wish lists, actual strides may be limited to refinement of navigation, site search and site tweaks! The dominant players coming out of this recession will be those who successfully infused their online customers’ shopping experience with relevant and profitable Web 2.0 solutions.
The E-tailing Group foresees minor site modifications will be the order of the day for the time being – and let’s see how that goes as consumers now expect every online experience to be as exciting as their favorite reality TV show or American Idol, and every bit as interactive.
Sources and Further Reading on Related Topics
Bloomberg.com
Forrester Research
Click here to mail me for sensible processing options to boost your bottom line and opportunities for branding and marketing exposure.
Click Here for Additional Help Starting or Improving Your Online Business
Online Sales Growth
Copyright © 2026 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.
More Articles
Inside the OCC's Debanking Review and Its Impact on the Adult Industry
For years, adult performers, creators, producers and adjacent businesses have routinely had their access to basic financial services curtailed — not because they are inherently higher-risk customers, but because a whole category of lawful work has long been treated as unacceptable.
A Hands-On Review of AI Camera Monitoring for Retail
Last month, I outlined the main AI-powered loss prevention options available to businesses: DIY solutions, hosted services and enterprise platforms. This time, I decided to test one out myself. I contacted a cloud video platform that integrates with Lightspeed POS and scheduled a demo.
How to Build Operational Resilience Into Your Payment Ecosystem
Over the past year, we’ve watched adult merchants weather a variety of disruptions and speedbumps. Some even lost entire revenue streams overnight — simply because they relied too heavily on a single cloud provider that suffered an outage, lacked sufficient redundancy and failover, or otherwise fell short when it came to making sure their business was protected in case of unwelcome surprises.
Turning Fantasy Fans Into New Creature Play Shoppers
Adult “creature play” is no longer just a niche novelty. There’s even a term for this kink: teratophilia, meaning sexual attraction to monsters. A heady mix of sensory novelty, curiosity about unfamiliar bodies and potential power dynamics has made lusting after and role-playing mythological creatures more widely accepted. The erotically captivating allure of otherworldly beings has even become prevalent across pop culture, from “True Blood” and “The Shape of Water” to Guillermo Del Toro’s “Frankenstein” and “monster boyfriend” romantasy literature trending on TikTok.
Building a Stronger Strategy Against Card-Testing Bots
It’s a scenario every high-risk merchant dreads. You wake up one morning, check your dashboard and see a massive spike in transaction volume. For a fleeting moment, you’re excited at the premise that something went viral — but then reality sets in. You find thousands of transactions, all for $0.50 and all declined.
Signals Ahead: Pleasure Brands Track the Rapid Convergence of Tech and Intimacy
It’s complicated. As the pleasure industry enters 2026, many industry observers predict that the coming year will be shaped not by a single game-changing breakthrough or standout celebrity partnership, but rather by the slow, powerful alignment of consumer psychology, economic reality, cultural openness and shifting demographic needs.
A Creator's Guide to Starting the Year With Strong Financial Habits
Every January brings that familiar rush of new ideas and big goals. Creators feel ready to overhaul their content, commit to new posting schedules and jump on fresh opportunities.
Kyrie Hara Fuels Tenga's Growth as U.S. Sales Lead
Kyrie Hara is making significant moves. After racking up sales and general management experience during her 14-year run with Hawaiian retailer Sensually Yours, Hara has quickly embraced her role as the newest U.S. sales lead with Japanese manufacturer Tenga.
Jak Knife on Turning Collaboration and Consistency Into a Billion Views
What started as a private experiment between two curious lovers has grown into one of the most-watched creator catalogs on Pornhub. Today, with more than a billion views and counting, Jak Knife ranks among the top 20 performers on the site. It’s a milestone he reached not through overnight virality or manufactured hype, but through consistency, collaboration—and a willingness to make it weird.
Alex Feynerol Discusses Svakom's Male-Focused Brand, Kaotik Labs
Over the past 13 years, Svakom has built its brand on sensuality and emotional intimacy, focusing on elegant design, wellness-oriented messaging and accessible pricing for vibrators and couples’ products — what the company often describes as “affordable luxury.” Recently, however, the company has had to adjust its traditional marketing tactics to fit one particular category steadily gaining prominence: male masturbators.
