Articles by Cathy Beardsley
The Dos and Don'ts of AI-Generated Content
AI is a hot topic. From automation to personal assistance to content generation, AI technology is already impacting our daily lives. Many industries, including adult, have had positive results using AI for customer support and marketing.
Unpacking the New Digital Services Act
Do you hear the word “regulation” and get nervous? When it comes to the EU’s Digital Services Act (DSA), you shouldn’t worry. If you’re complying with the most up-to-date card brand regulations, you can breathe a sigh of relief.
The Taxman Cometh for Every Business
February may be the month of romance, but it is also a time when we need to think about something that inspires very little love: taxes. April is not far away, and the taxman is always waiting. This year, federal and most state income taxes are due Monday, April 15.
The ABCs of KYB and KYC
As a payment processor, we devote a lot of time and energy to applying two crucial principles: Know Your Business (KYB) and Know Your Customer (KYC). If you’ve engaged in this process, you know how difficult it can be, but we go through it to be sure we are onboarding a good merchant.
How to Stay Off the Compliance Naughty List
No reward comes without a little work. For merchants taking advantage of all the opportunities offered by payment processing, that work includes the underwriting and compliance processes — which can be a bit of a challenge.
Unpacking Mastercard's Enhanced Communication Path
Sharing information is important between card associations and service providers like payment facilitators and independent payment operators. In those relationships, information typically flows from the card brands to the acquirers, and then to service providers.
Understanding Visa's New Pricing and High-Risk Tiers
In April, Visa announced that it was rebranding its Global Brand Protection Program as the Visa Integrity Risk Program (VIRP). The program is designed to strengthen the integrity and security of the Visa payment system.
The Dawn of the Electronic ID and Its Financial Ramifications
Next year, the European Union plans to release its biometrically secured electronic ID, or “eID” for short. What is it? An eID is an all-in-one digital identity gateway — and something that could significantly alter the payment processing landscape.
Processing Compliance for AI-Powered Websites
Love it or fear it, the abilities of artificial intelligence (AI) and its game-changing technology continue to grow. In fact, when I sat down to write this column, I clicked on ChatGPT and asked it to write something about AI and the adult industry.
Justice and Equal Banking for All
July is the month when Americans celebrate our freedoms. Valuing those freedoms also means being vigilant about protecting them. That’s why I recently visited our nation’s capital as part of a Free Speech Coalition (FSC) trip to combat banking discrimination.
The Crackdown on 'Dirty Money' & What It Means for You
In late March, the U.S. Treasury Department’s Financial Crimes Enforcement Network (FinCEN) announced new regulations to take effect January 2024. These rules will require certain types of corporations, limited liability companies and other similar entities registered in the U.S. to report beneficial ownership information.
Don't Get Let Down by Takedown Requests
Over the past year, we’ve been seeing a certain issue pop up more and more: investigations by Mastercard’s Business Risk Assessment and Mitigation (BRAM) Program and Visa’s Global Brand Protection Program (GBPP).
Break Free From High-Risk Banking Stigma
One of the biggest challenges we face in our industry is the inability to obtain banking facilities to operate a business. The adult industry is a constant target and is considered by many to have unstable business practices. While this is not true, it is a major public perception problem.
The Importance of Customer Satisfaction
I doubt there is anyone out there deliberately trying to provide bad customer service. After all, without our customers, we wouldn’t be in business. Though pleasing them 100% of the time is aspirational, by paying close attention to their needs, you can get close.
The Open Road of Open Banking
This month, we take a deep dive into what open banking is, and how it impacts us all as we accelerate in the payments fast lane.
Billers Beware of Dormant Accounts
Winter is the time when many things go dormant. Animals like bears, chipmunks and raccoons take little breaks when the weather gets cold. Certain plants and insects also slow down. In the payments world, however, dormancy can be a problem.
Visa Unveils New Regulations for Content Providers
While many of us were winding down summer vacations in August, Visa quietly released its updated guidelines that address user-uploaded content. Processors like us just received the update in October.
Stay Cozy Under Your Network Security Blanket
Everyone can’t be an expert in IT infrastructure and security. I’m thankful to have a team that focuses on security best practices and takes care of those issues for me.
Haunted by 'High-Risk': Unmasking Spooky Merchant Category Codes
It’s no real surprise that banks and card brands label our industry as “high-risk.” When it comes to banking, that label takes the form of a Merchant Category Code (MCC). So, what makes MCCs scary?
Optimize Your Paysite to Maximize Your Earnings
It’s so exciting to be back at trade shows and talk to people in person again. I find it a great way to collaborate. Recently, we participated in the SubSummit, a conference that focuses on subscription sites and subscription boxes.