MONTREAL — Online ad network TrafficJunky has expanded its customer support by offering 24/7 services.
Rabih Boulmona, TrafficJunky’s product and operations manager, said the move is part of TrafficJunky’s customer experience overhaul, which began in 2017.
Starting today, advertisers will now benefit from 24-hour ad approval, payment processing and service across phone, chat and email.
TrafficJunky offers advertisers large volumes of quality web, mobile and tablet traffic and helps publishers maximize their online inventory revenue. The network serves up 4 billion impressions on a daily basis.
“We can’t express how excited we are to provide 24/7 customer support to our advertisers,” Boulmona said. “This has been one of the most-requested features for a long time.
“Our clients talked, we listened, and we are glad to deliver the type of service our members deserve,” he said.