ePassporte Issues Statement to Customers

SANTA MONICA, Calif. — ePassporte’s CEO Chris Mallick issued a statement on GFY.com saying that he feels the same distress as his valued customers over the Visa suspension and, as of today, ePassporte still hasn’t received any good basis for it.

Mallick assures his customers that their funds are fully safe and protected.

“You are owed that and it be fulfilled. The funds are secure,” he said.

Mallick said ePassporte is working with the St. Kitts Anguilla National Bank to work out how all the payments will be made and when.

“The details are complicated because there are funds in motion and where and when they settle requires us to all be careful that we fully and properly account for all those funds and their rightful owners. This issue stems from our processing and reporting ability through the Visa system and their processor,” he said.

Mallick said that ePassporte’s most important asset has always been its account holders and that the company will treat them as best as possible.

“Most of us have had the unfortunate experience of dealing with banks and card associations that simply cut us off and did not pay us,” he said.

“Those actions were limited to card acquiring [merchant accounts], not card issuing, which is what we do. We can all take some comfort in the fact that this situation is not anything like the acquiring side of the business.”

Mallick said he understands that communication with cardholders is critical.

“It seems to us that giving you facts, based on agreements we are working on is the best form of communication. This is what we will be doing. When we know something, that is a fact, we will report it, quickly,” he said.

“Our staff is all working diligently to resolve these issues and the many moving and complicated parts of getting the funds returned. Therefore, please do not mistake our silence as hiding, avoiding or stringing you along. We too have funds that are stuck in the system as well as massive costs of operation without any income.”

Mallick added that his dedication to the industry continues and he hopes the adult community recalls that he has a strong track record of fighting for the rights of webmasters, program sponsors, billing companies, merchants and the industry.

“Rest assured that when we know, you will know and you will all be satisfied with the results. Again, your money is safe,” he said.

Sandra Chu from Visa told XBIZ that there have been no new developments since it issued its last statement on Sept. 7.

Related:  

Copyright © 2024 Adnet Media. All Rights Reserved. XBIZ is a trademark of Adnet Media.
Reproduction in whole or in part in any form or medium without express written permission is prohibited.

More News

Justices Alito, Thomas Invoke Victorian-Era Morality Law, Raising Censorship Concerns

Several national publications reported this week on widespread concern among Free Speech advocates after U.S. Supreme Court Justices Samuel Alito and Clarence Thomas repeatedly invoked during a hearing the infamous segregation-era law the Comstock Act, which was the cornerstone of U.S. censorship of sexual material from the 1870s until the 1970s.

Skinfluential Management's FansFuel Acquires Fanwire

Creator stats and affiliate marketing platform FansFuel has acquired creator account management tool Fanwire.

Nebraska AV Bill Moves Forward Despite Privacy, Free Speech Concerns

Nebraska’s unicameral Legislature has given first-round approval to LB 1092, the state’s version of the age verification bills being sponsored around the country by anti-porn religious conservative activists.

AEBN Celebrates 25th Anniversary

The Adult Entertainment Broadcast Network (AEBN) is celebrating its 25th year in business this week.

Performers in Meta Blacklisting Lawsuit Seek to Preserve Antitrust Claims

Adult Performance Artists Guild board officers Alana Evans, Kelly Pierce and Ruby have informed a California court that, although they want to drop their lawsuit claiming that Meta conspired with OnlyFans to blacklist rival premium fan platforms’ talent, they may still pursue antitrust claims in the future.

FSC, Co-Plaintiffs to Ask US Supreme Court to Review Constitutionality of Texas Age Verification Law

Free Speech Coalition (FSC) and its co-plaintiffs in the challenge to Texas’ controversial age verification law have petitioned the United States Court of Appeals for the 5th Circuit to stay its recent decision upholding the law, because they intend to appeal to the U.S. Supreme Court to review the law’s constitutionality.

FSC Vows to Fight Florida Age Verification Law

Free Speech Coalition (FSC) has issued a statement vowing to continue fighting Florida’s new age verification law, which was signed by Gov. Ron DeSantis on Monday as part of a comprehensive bill targeting minors’ use of social media.

Kansas Republican Aims to Create New Bureaucracy to 'Investigate' Porn Websites

Republican state legislators succeeded Monday in moving forward Kansas’ version of the age verification bills being sponsored around the country by anti-porn religious conservative activists, despite serious concerns raised by House Democrats about the cost of establishing a new bureaucracy tasked with investigating websites for pornographic content.

SK Intertainment Launches 'Skinfluential Management' Agency, FansFuel Joint Venture

Mr. Skin/Mr. Man parent company SK Intertainment has launched new creator agency Skinfluential Management, as well as a new joint venture with Showbizz Media's creator stats and affiliate marketing platform, FansFuel.

Industry Attorney, Free Speech Champion Clyde DeWitt Passes Away at 75

Noted industry attorney Clyde DeWitt passed away on Friday in Las Vegas at 75, according to friends and colleagues.

Show More