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Romancing the Customer

Romancing the Customer
I spent a nice chunk of time at airports this holiday season, doing one of my favorite things – people watching. It’s a good exercise in seeing interactions amongst people, which I can then translate into how it can be applied to online communication. One of the things that I see regula... More »

Consumer Accountability

Consumer Accountability
It is well known by everyone, including consumers, that consumers bear no responsibility for protecting their information from others. If their information is used, and they decide that they no longer want it to be used, then they merely have to dial up their bank and say, “I did not authorize... More »

Adult Drop Shop’s Jamie Horne On Making E-Commerce Easy

Adult Drop Shop’s Jamie Horne On Making E-Commerce Easy
Anyone interested in opening a retail website for adult DVDs probably got stopped in their tracks after vetting the numerous details and start-up challenges. Not anymore. Once Adult Drop Shop debuted late in 2012, wouldbe DVD retailers’ prayers were answered. Described as the most versatile a... More »

Gazing Into the Crystal Ball

Gazing Into the Crystal Ball
As I write this, it is mid-December, 2012; if the “2012 Doomsday Is Coming”‘ crowd is correct,then you will never read this column. For the moment, however, I’m going to assume that The Apocalypse has again been delayed (as it seems to be every time we reach a date on which ... More »

Will Retail’s Luck Hold Out In 2013?

Will Retail’s Luck Hold Out In 2013?
Superstitious souls might be worried that a year ending in 13 may be a harbinger of bad luck for retail success. But it could be a very good year if retail pros are prepared for what’s shaping up to be a volatile marketplace in 2013. Front line professionals from every corner of the market ag... More »

Courtrooms In The Clouds — Travel Plans You Won’t Forget

Courtrooms In The Clouds — Travel Plans You Won’t Forget
The recent, high-profile arrest of a leading adult Internet figure in a Belgian airport on the basis of a German tax fraud warrant has captivated the interest and attention of the entire online adult community like few other news stories during the past year; the episode possesses all of the feature... More »

U.S. Patent Alert

U.S. Patent Alert
In 1998 I wrote an article for, what was at the time, a new adult industry business publication called AVN Online. The article focused on a federal circuit court decision that had just been handed down in the case of State Street Bank and Trust Company v. Signature Financial Group, Inc. The histori... More »

Dev Depot: Scratchpad

Dev Depot: Scratchpad
A new interactive tool for testing HTML and CSS coding in real time using a live preview window is handy, but the big story may be the technology that it is built upon. For those seeking to learn how to code a website, the process of writing a snippet and uploading a page to a development site, ref... More »

FSC Responds to Proposed Statewide Legislation to Mandate Condoms in Adult Productions

FSC Responds to Proposed Statewide Legislation to Mandate Condoms in Adult Productions
Despite strong opposition from the adult entertainment industry, a new bill proposing a statewide mandate for barrier protection (condoms, gloves, goggles and dental dams) to be used in adult film productions was announced yesterday by the L.A. Times. In response to the proposed legis... More »

Desktop App Review: CSS Hat

Desktop App Review: CSS Hat
Designers working with both Photoshop layers and CSS files now have an instantaneous way of generating valid code with the click of a mouse. Adult website developers have a wide range of tools at their disposal for creating the best designs possible. Visually oriented artists often use Adobe Photos... More »

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