Home > Features > Web Depot: An osTicket-based Support System For Wordpress • Bookmark   • Newsletters   • Register Search Options


Web Depot: An osTicket-based Support System For Wordpress

Web Depot: An osTicket-based Support System For Wordpress

June 17, 2015
Text size: 
View in Digital Mag
Get XBIZ News
XBIZ Research
Will virtual reality boost the paysite market?
Yes, it will soon
Yes, but in a few years
Out of 179 votes. Results based on votes submitted by members of XBIZ.net social network.

" Key4ce osTicket Bridge takes the original further by adding new features, fixing old bugs and correcting security flaws. "

Website owners seeking to stay in touch with customers without the vagaries of email communications often rely on a ticketing system, such as the open source osTicket. Bringing this powerful relationship management tool to WordPress users is Key4ce osTicket Bridge, a rebuild of the original OSTicket WP Bridge plugin — undertaken after the original plugin’s developer seemingly abandoned the project.

Key4ce osTicket Bridge takes the original further by adding new features, fixing old bugs and correcting security flaws. The plugin is currently translated into English, Dutch and Arabic, and is tested on osTicket v1.9.3 to the current v1.9.6, which needs to be installed separately, in its own directory.

Key4ce osTicket Bridge supports POP and IMAP functionality, allowing users to use the osTicket SCP; “reply to email;” or the WordPress admin to respond to all tickets. The plugin integrates with WordPress user accounts and within the site through the use of a contact form shortcode. The system is template-driven and customizable to suit the needs of almost any user.


Grand Slam Media CEO Luke Hazlewood Hits It Out of the Park

Grand Slam Media Inc. CEO Luke Hazlewood’s view of the advertising business is one that seems to have solid roots. He says that in an ever-changing marketplace it is a better protocol to lead rather... More »

2017 XBIZ Webstar of the Year Harriet Sugarcookie Dares to Evolve

Start with a heaping helping of charming personality, sprinkle a dash of delightful quirky antics, then lather the final product with a whopping dollop of sensual sweetness… and what do you get?... More »

2017 XBIZ Trans Performer of the Year Reigns Supreme

It’s easy to see Aubrey Kate now — the modelesque, blonde bombshell — and dismiss her recent awards in the erotic arts as inevitable. It’s easy to say that she was simply born with... More »
Stay informed of the latest industry developments. Get XBIZ newsletters delivered to your inbox. Subscribe today!
Enter email address:

* To manage existing subscriptions click here.

Submit your press release to
multiple news outlets with 1 click.
Subscribe to RSS news feeds or
add free content to your website.
Access XBIZ news and articles
with your mobile device.
Subscribe to XBIZ World magazine, the industry's leading e-commerce trade publication, delivering in-depth coverage of the online, mobile and ancillary digital markets.


XBIZ Retreat

May 30 - Jun 03
Miami, Florida

XBIZ Miami 2017

May 30 - Jun 02
Miami, Florida

XShow 18+ 2017

Jun 01 - Jun 03
Moscow, Russia

Cam Summit

Jun 02 - Jun 04
Lloret de Mar, Spain
Everyday thousands of business professionals browse XBIZ's industry directory for quality products and services. Not listed yet? Your company could be losing potential new business. Submit your company today!
Use XBIZ RSS feeds to stay informed of the latest industry developments or as a content syndication tool for your website!